Overview
Work History
Education
Skills
Languages
Timeline
Generic

Dinorah Montalvo

Overview

17
17
years of professional experience

Work History

Associate

Amazon SSD
Bridgewater, MA
01.2022 - Current
  • Prepare orders for shipment by picking, packing, and labeling merchandise.
  • Checke packages and merchandise for damage and notified vendors.
  • Consistently lift materials weighing as much as 50+ pounds.
  • Label and accurately move customer orders to meet shipment timetables and minimize errors.
  • Work with team members and across departments to meet demands of high-volume environment.
  • Conflict resolutions between customers, drivers and other personnel.
  • Encourage professional relationships and promote respect.
  • Train and provide guidance to new team members to apply best practices and comply with protocols and regulations.
  • Organize delivery routes and ensure dispatch compliance is met.
  • communicate and assist with labor moves.

Warehouse Worker

Eclipse
08.2020 - 12.2021
  • Loaded, unloaded, and moved material to and from production areas.
  • Checked packages and merchandise for damage.
  • Operated pallet jacks to receive and transport items.
  • Sorted materials for scanning to meet production goals.
  • Operated material handling equipment to receive and ship freight.

Security Assistant

PACC Global
11.2019 - 03.2020
  • Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.

Crew Member

Deftos Liquors
06.2019 - 12.2019
  • Provided product price information to customers.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Generated sales reports and presentations for senior management.
  • Managed efficient cash register operations.
  • Opened and merchandised new products in organized displays for optimal sales promotions.

Service Crew Member

Dunkin Donuts
08.2017 - 12.2017
  • Kept all prep areas clean by sweeping, mopping and washing down counters.
  • Assisted team members with tasks, increasing overall efficiency and achieving improved customer satisfaction.
  • Operated cash registers and POS systems, handling over cash daily.
  • Prepared and bagged food for customers.
  • Serviced customers.
  • Worked with teammates to achieve daily goals.

Office Associate

Vision World PC
09.2006 - 07.2017
  • Addressed with customers by phone, email, or in-person.
  • Addressed inquiries from customers seeking information.
  • Provided clerical support, addressing routine, and special requirements.
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Updated patient information and insurance details for accurate electronic medical records.
  • Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
  • Received, recorded and filed medical payments by check, cash, and credit card.
  • Processed medical insurance claims and payments.
  • Performed various administrative tasks by filing, copying and faxing documents.
  • Organized and maintained patient chart filing system to promote quick data finding for staff.
  • Managed office logistics by scheduling appointments, maintaining files and collecting payments.

Education

John E. Dwyer Technology Academy
Elizabeth, NJ

Skills

  • Management Support
  • Data Entry
  • Workplace Safety
  • Cash Handling
  • Customer Service
  • Complex Problem-Solving
  • New Hire Training
  • Strategy Development
  • Issue Resolution
  • Customer Interaction
  • Shipment Processing
  • Performance Improvement
  • Work Planning and Prioritization

Languages

Spanish
Native or Bilingual

Timeline

Associate

Amazon SSD
01.2022 - Current

Warehouse Worker

Eclipse
08.2020 - 12.2021

Security Assistant

PACC Global
11.2019 - 03.2020

Crew Member

Deftos Liquors
06.2019 - 12.2019

Service Crew Member

Dunkin Donuts
08.2017 - 12.2017

Office Associate

Vision World PC
09.2006 - 07.2017

John E. Dwyer Technology Academy

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Dinorah Montalvo