Overview
Work History
Education
Skills
Languages
Timeline
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Diogo Klabin

New York,NY

Overview

2
2
years of professional experience

Work History

Caiman Pantanal

Caiman Pantanal
01.2022 - Current
  • Oversaw daily operations across multiple preservation projects and luxury ecotourism facilities, ensuring smooth coordination and exceptional guest experiences.
  • Collaborated in the planning and execution of environmental preservation projects, contributing to wildlife conservation and sustainable land use practices.
  • Assisted in financial management, including budgeting and expense tracking, to maintain fiscal responsibility while achieving organizational goals.
  • Provided high-quality customer service, addressing guest needs and ensuring satisfaction in a luxury lodge environment.

Fasano Sao Paulo

Fasano
06.2023 - 08.2023
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Learned about all operations within a hotel.
  • Thoroughly studied F&B department
  • Thoroughly studied Front Desk operations
  • Prepared a report for the hotel after participating on all operations.

Cidade Matarazzo

Alexandre Allard
01.2022 - 09.2022
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Strengthened communication skills through regular interactions with others.
  • Worked with the development of a private club in Rosewood Sao Paulo, located inside the complex of Matarazzo

Education

Hotel Management - Hotel Management

New York University
New York, NY
12.2024

High School Diploma -

Graded- American School of Sao Paulo
Sao Paulo, Brazil
05.2020

Intensive 6-Week Summer Program -

Babson College
Babson Park, MA
07.2018

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Friendly, Positive Attitude
  • Attention to Detail
  • Flexible and Adaptable
  • Calm Under Pressure
  • Problem Resolution
  • Verbal Communication

Languages

English
Native or Bilingual
Portuguese
Native or Bilingual
Spanish
Professional Working

Timeline

Fasano Sao Paulo

Fasano
06.2023 - 08.2023

Caiman Pantanal

Caiman Pantanal
01.2022 - Current

Cidade Matarazzo

Alexandre Allard
01.2022 - 09.2022

Hotel Management - Hotel Management

New York University

High School Diploma -

Graded- American School of Sao Paulo

Intensive 6-Week Summer Program -

Babson College

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Diogo Klabin