Experienced with vehicle recovery and roadside assistance. Utilizes advanced towing techniques and specialized equipment to ensure safe and timely operations. Track record of effective problem-solving and excellent customer service.
Work History
Tow Truck Operator
3 Years 7 Months
RoadOne Towing | 01.2023 - Current
Operated tow trucks to safely recover and transport vehicles in diverse conditions.
Provided roadside assistance, including jump-starts and tire changes, enhancing customer satisfaction.
Trained new operators on company protocols and safe driving practices, improving team performance.
Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
Assisted in accident scene management, helping to clear roadways and ensure the safety of all involved parties.
Amazon XL Delivery Driver
1 Year
ACLO Solutions | 01.2022 - 01.2023
Completed scheduled deliveries on tight timetables to satisfy customer needs.
Delivered packages to customer doorsteps and business offices.
Contacted customers prior to delivery to confirm and coordinate delivery times.
Loaded truck and properly secured items to prevent damage for deliveries.
Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
Student Assistant - Admissions and Outreach
1 Year 1 Month
California Maritime Academy | 11.2020 - 12.2021
Developed marketing content such as blogs, promotional materials and advertisements for social media.
Increased customer engagement through social media.
Adjusted, modified and networked photos using digital and computer manipulative applications.
Edited, toned, captioned and uploaded photographs for news publications.
Applied digital styling techniques to enhance photos.
Experimented with different lighting effects to deliver unique images utilized on websites, prints and promotional items.
Secured Watch Stander
1 Year 1 Month
California Maritime Academy | 11.2020 - 12.2021
Permitted entry with escort for approved persons into The Training Ship Golden Bear.
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Reported irregularities such as fire and safety hazards to appropriate ship officers.
Checked and verified photo identification prior to granting ship access.
Updated logs, coordinated documents and wrote detailed reports.
Community Engagement Officer
1 Year 4 Months
California Maritime Academy | 08.2020 - 12.2021
Transported students to and from events in campus vehicles.
Coordinated and implemented various community engagement activities.
Worked in team environment to maintain high levels of productivity.
Volunteered with groups and organizations to help make measurable differences for the local community.
Answered phone calls and routed callers to appropriate personnel.
Education
High School Diploma
Hoover High School | San Diego, CA | 06.2019
Member of SABE - Sustainable Academy of Building & Engineering