Dion Clark
Auto Mechanic Technician
New Bern,NC
Summary
Driven automotive professional successful at managing parts and replacing components. Good teamwork, communication and problem-solving abilities. Well-versed in engine maintenance, transmission service and body repair. Knowledgeable automotive professional with background servicing both foreign and domestic vehicles. Experienced in servicing brakes, exhaust systems and engines for diverse makes and models. Frequently commended for work quality and speed.
Overview
26
26
years of professional experience
Work History
Auto Mechanic Technician
Champs Tire Service
01.2007 - 07.2024
- Upheld company reputation by consistently delivering high-quality workmanship and maintaining strong customer relationships.
- Enhanced vehicle performance by conducting thorough diagnostics and identifying necessary repairs.
- Minimized customer wait times by completing maintenance tasks in a timely manner without compromising quality.
- Performed routine maintenance tasks such as oil changes, filter replacements, tire rotations, and brake inspections to ensure vehicle longevity.
- Improved customer satisfaction with efficient repair work, ensuring vehicles were returned in optimal condition.
- Troubleshot electrical systems, pinpointing issues quickly to minimize downtime for clients'' vehicles.
- Increased repeat business through exceptional customer service and communication regarding vehicle needs.
Auto Mechanic Technician
Precision Tune Auto Care & Tire Center
04.2017 - 01.2018
- Enhanced vehicle performance by conducting thorough diagnostics and identifying necessary repairs.
- Reduced client complaints by providing timely and accurate services for various automobile issues.
- Minimized customer wait times by completing maintenance tasks in a timely manner without compromising quality.
- Identified opportunities for process improvements within the shop, implementing changes that led to increased productivity levels among technicians.
- Performed routine maintenance tasks such as oil changes, filter replacements, tire rotations, and brake inspections to ensure vehicle longevity.
- Boosted overall shop efficiency by maintaining clean workspaces and properly disposing of hazardous materials according to regulations.
- Troubleshot electrical systems, pinpointing issues quickly to minimize downtime for clients'' vehicles.
- Upheld company reputation by consistently delivering high-quality workmanship and maintaining strong customer relationships.
Automotive Service Advisor
Mr Tires
10.2015 - 04.2017
- Collaborated with automotive technicians to accurately diagnose vehicle issues and prioritize necessary repairs.
- Facilitated communication between customers, technicians, and other dealership departments to ensure a seamless service experience for all parties involved.
- Continuously updated personal knowledge of industry trends, new technologies, and best practices to provide the most accurate advice to customers.
- Increased sales of parts and accessories through thorough knowledge of available products and persuasive upselling techniques.
Mechanic Tech
DNR Tire Shop/Auto Repair
02.2015 - 11.2015
- Worked with customers, scheduling service, explaining preventative maintenance and resolving client problems
- Maintained fluids such as engine oils, brake oil, hydraulics and grease
- Worked with documentation to prepare estimates and proposals for large mechanical projects such as body repair
- Excellent communicator that works well with customers, focused on explaining complicated technical details in a manner that is easy to understand.
Cook/Teacher Assistant
Marilyn’s Little Angel Daycare
06.2012 - 05.2015
- Provided quality care and educational services to three-year-olds
- Implemented educational activities that promoted positive growth
- Interacted and effectively communicated with children, parents, and staff.
Mechanic Tech
Champs
09.2004 - 12.2014
- Extensive experience in the diagnoses, repair, installation and maintenance of automotive cars, trucks, vans and SUV’s
- Expertise in modern carburetion systems, computer analysis and utilization of technical equipment
- Possess own tools with the proven ability to analyze and repair complex wiring and electronics
- Adept at working in small spaces
- Capable of working with customers, scheduling service, explaining preventative maintenance and resolving client problems
- ASE certified mechanic with over 16 years of experience working in an auto shop.
Mechanic Tech
Precision Tune
07.1998 - 06.2004
- Completed preventive routine inspection and maintenance procedures on all vehicles, checking tire pressure, changing engine oil, checking and replacing spark plugs, wires and distributor caps or ensuring the reliability of the vehicle's brakes
- Troubleshooting and repairs may include diagnosing and fixing problems with any part of a vehicle, used on-board diagnostics in a vehicle's computer or plug-in diagnostic systems, as well as through observation of sounds, smells and the behavior of the vehicle.
Education
High School Diploma -
Mcnair High School
Atlanta, GASkills
- 36 years of auto mechanical services Well-organized and highly efficient working in a multi-tasking dynamic environment Superior communication skills in dealing with customers, co-workers, and employers Quick learner, eager to further customer service skills Attentive to quality and detail Work well under pressure as part of a team
- Brake Systems
- Tire Services
- Fluid Exchanges
- Vehicle inspections
- Suspension Systems
- Exhaust Systems
- Computerized Diagnostics
- Fuel systems
- Engine repair
Work Preference
Work Type
Full TimeLocation Preference
On-SiteImportant To Me
Work-life balanceCompany CulturePaid sick leaveHealthcare benefitsPaid time offMy passion is working on Automobiles no matter the Year, Make, or Model.
I have been working on cars since I was a little boy. Started watching my uncle in his shop then as I got older I started working on them and been repairing cars ever since.
Timeline
Auto Mechanic Technician
Precision Tune Auto Care & Tire Center
04.2017 - 01.2018
Automotive Service Advisor
Mr Tires
10.2015 - 04.2017
Mechanic Tech
DNR Tire Shop/Auto Repair
02.2015 - 11.2015
Cook/Teacher Assistant
Marilyn’s Little Angel Daycare
06.2012 - 05.2015
Auto Mechanic Technician
Champs Tire Service
01.2007 - 07.2024
Mechanic Tech
Champs
09.2004 - 12.2014
Mechanic Tech
Precision Tune
07.1998 - 06.2004
High School Diploma -
Mcnair High School