Dion Collins
Tractor Supply Company
Hiram,GA
1
Certification
18
years of professional experience
Knowledgeable Territory Manager with solid background in managing territories, ensuring optimal market penetration and client satisfaction. Proven track record in fostering strong customer relationships and driving sales growth through strategic planning. Demonstrated proficiency in team leadership and problem-solving skills to surpass targets and adapt to evolving market conditions.
Work History
Territory Manager Final Mile
7 Months- Developed and implemented territory delivery strategies to enhance market penetration and drive revenue growth.
- Collaborated with cross-functional teams to streamline operations and improve inventory management processes.
- Conducted regular performance reviews to assess team achievements and set actionable goals for improvement.
- Led initiatives for promotional campaigns, increasing brand visibility within the assigned territory significantly.
- Developed strong relationships with key decision-makers, fostering trust and loyalty in the assigned territory.
- Achieved established KPI for company, regional team and individual performance through routing with FarEye platform.
Operations Manager
1 Year 1 Month- Directed daily operations of a high-volume store, ensuring excellence in customer service and store presentation.
- Led a project to reorganize the store layout which boosted the average customer time spent in-store by 15%.
- Listened to staff’s needs, and restructured personal shifts and assignments, resulting in an increase in retention of 29%.
- Coordinated seasonal campaigns that boosted store traffic by 30% during peak periods.
Territory Operations Manager
1 Year 5 Months- Streamline hiring processes in collaboration with HR and engineers, reducing time-to-hire by 27% through innovative interviewing platforms.
- Guided employee activities, providing direct support to consistently achieve office performance targets.
- Assembled and nurtured a high-performance team by implementing robust recruitment strategies and training initiatives, improving office ranking from 88 to 51 out of 92 offices in the territory.
- Partnered with senior leadership to assess financial data and pinpoint opportunities, driving a 15% reduction in operational costs.
- Facilitated and encouraged staff feedback initiatives that improved management performance, reducing stress and staff turnover by 10%.
Store Manager
4 Years 7 Months- Directed the implementation of inventory optimization strategies by reducing poor sales inventory, reducing shrinkage by 20% within the first year.
- Optimized the budgeting and forecasting process, maintaining labor costs within 10% of sales revenue, maximizing overall profitability.
- Facilitated multi-store assessments, identifying and resolving issues in real time, improving the stores’ conditions and operational efficiency.
- Led negotiation efforts with 10+ vendors to expand product availability and variety, leading to a 25% sales boost within six months.
Distribution Center Manager
10 Years 4 Months- Successfully managed the daily operations of a team of 30+ employees engaged in the distribution and delivery of products.
- Introduced a truck loading process that simplified operations, resulting in a 10% increase in loading efficiency.
- Streamlined warehouse layout and optimized storage capacity, resulting in a 15% increase in inventory accuracy.
- Reduced product loss through rigorous inventory control and auditing outbound practices, safeguarding company assets.
- Fostered a collaborative atmosphere that empowered staff, resulting in increased productivity and morale.
Education
High school diploma - Business Administration And Management
Skills
Operations Management
Customer Service Excellence
Inventory & Asset Management
Recruitment & Training
Business Relationship Management
Supply Chain Management
Performance Metrics Analysis
Compliance & Risk Management
Leadership & Team Management
Team collaboration and leadership
Customer relationship management
Multitasking and organization
Accomplishments
- Assembled and nurtured a high-performance team by implementing robust recruitment strategies and training initiatives, improving office ranking from 88 to 51 out of 92 offices in the territory.
- Formulated and implemented a coaching strategy for technicians, leading to a 20% increase in performance within six months.
- Facilitated multi-store assessments, identifying and resolving issues in real time, improving the stores’ conditions and operational efficiency.
- Guided and mentored a team of 20 employees, cultivating a culture of exceptional customer service that drove a 31% increase in customer satisfaction.
Certification
- Certified Smith System Trainer
Timeline
Territory Manager Final Mile
Tractor Supply Company
2025.12 - CurrentRead More
Operations Manager
Tractor Supply
2024.11 - 2025.12Read More
Territory Operations Manager
DISH
2023.05 - 2024.10Read More
Store Manager
Lidl
2018.10 - 2023.05Read More
Distribution Center Manager
DICK'S Sporting Goods
2008.06 - 2018.10Read More
Riverdale High School
High school diploma from Business Administration And Management
Read More