Diona West
Summary
Knowledgeable Library professional with extensive background working within public and academic library systems. Fast learner and multi-tasker willing to work flexible schedule to meet location needs. Excellent knowledge of books, media and research processes. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
Work History
Coordinator III-Circulation Manager
Lone Star College-CyFair
2016.01 - Current
- Organized library catalog, supplies, equipment and records.
- Greeted patrons warmly and offered to assist with issues or needs.
- Kept up-to-date records of materials, maintained inventory and corrected cataloging errors.
- Responded to numerous reference calls daily, helping patrons with specific information needs.
- Resolved patrons� complaints tactfully and professionally.
- Joined forces with teachers and administrators to support curriculum content, learning outcomes and student information needs.
- Maintained continuous knowledge of current and newly developed industry technology, making proactive suggestions to improve AV offerings and strategies.
- Improved library operations by hiring staff, leading training and motivating strong performance.
Reference Library Specialist II
Lone Star College – CyFair
2015.03 - 2016.01
- Organized library shelves, materials and equipment in clear, alphabetized order.
- Handled check-in and check-out process of library books and materials at circulation desk.
- Placed books on proper shelves when returned to circulation.
- Located library materials, resources and technologies to fulfill patron requests.
- Answered patron questions in-person or by phone regarding library services and resources.
- Assisted patrons with printing and copying according to personalized requirements.
- Answered questions from patrons and helped to find desired materials.
- Gained strong understanding of various methods for cataloging books and other materials.
- Developed library displays and implemented innovative outreach activities for improved community engagement.
Library Assistant II
Montgomery County Library System
2008.04 - 2015.03
- Organized library shelves, materials and equipment in clear, alphabetized order.
- Handled check-in and check-out process of library books and materials at circulation desk.
- Placed books on proper shelves when returned to circulation.
- Located library materials, resources and technologies to fulfill patron requests.
- Answered patron questions in-person or by phone regarding library services and resources.
- Processed library card applications and maintained patron records with accurate contact information.
Substitute Teacher, K-12
Conroe Independent School District
2007.08 - 2008.03
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
- Provided instruction for students in core subject areas.
- Kept accurate and current attendance records and assignment sheets to maintain file compliance.
Education
Bachelor of Science - Interdisciplinary Studies
University of Houston Downtown
Houston, TX05.2014
Skills
- Consulting
- Project Management
- Staff Supervision
- Resource Allocation
- Financial Management
- Administrative Leadership
- Event Coordination
- Team Oversight
- Scheduling and Calendar Management
- Event Planning
- Staff Management
Timeline
Coordinator III-Circulation Manager
Lone Star College-CyFair
2016.01 - Current
Reference Library Specialist II
Lone Star College – CyFair
2015.03 - 2016.01
Library Assistant II
Montgomery County Library System
2008.04 - 2015.03
Substitute Teacher, K-12
Conroe Independent School District
2007.08 - 2008.03
Bachelor of Science - Interdisciplinary Studies
University of Houston Downtown
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