Diondra Sanders
Kingsport
Summary
Dynamic and dedicated professional with exceptional customer service skills honed at Cheddars Scratch Kitchen. Proven ability to enhance guest satisfaction through effective communication and upselling. Strong work ethic and meticulous attention to cleanliness standards, ensuring a welcoming environment. Experienced in cash handling and team collaboration, consistently delivering high-quality service.
And as for Housekeeper in Hampton inn for the Hilton brought cleanliness and organized manner.
Overview
6
6
years of professional experience
Work History
Server
Cheddars Stratch Kitchen
03.2025 - 04.2027
- Delivered exceptional customer service in fast-paced dining environment.
- Assisted with menu recommendations and upselling daily specials to enhance guest satisfaction.
- Maintained cleanliness and organization of dining area, ensuring optimal guest experience.
- Collaborated with kitchen staff to streamline order delivery and reduce wait times.
- Processed payments accurately and efficiently, handling cash transactions securely.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Housekeeper
Hampton Inn By Hilton
06.2025 - 07.2025
- Cleaned and sanitized guest rooms, ensuring high standards of cleanliness and comfort.
- Managed laundry operations, including sorting, washing, and folding linens efficiently.
- Restocked supplies in common areas, maintaining a welcoming environment for guests.
- Assisted in training new staff on cleaning protocols and safety procedures.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Housekeeper
Comfort Inn & Suites
04.2025 - 06.2025
- Cleaned and sanitized guest rooms, ensuring adherence to cleanliness standards.
- Managed laundry operations, efficiently processing linens and towels for hotel use.
- Restocked housekeeping supplies, maintaining inventory levels for operational efficiency.
- Assisted in training new staff on cleaning protocols and safety procedures.
Merchandise Pickup Associate
Foodcity
03.2021 - 05.2021
- Coordinated merchandise pickups to ensure timely and efficient service for customers.
- Assisted in training new associates on safety protocols and equipment usage.
- Monitored inventory levels, ensuring accurate stock management and availability.
- Streamlined pickup processes, enhancing overall operational efficiency within the team.
- Enhanced customer satisfaction by efficiently processing merchandise pickup orders.
- Improved workflow efficiency by assisting with training new associates on merchandise pickup procedures and best practices.
Education
Dobyns Bennett High School
Kingsport, TNSkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Cleanliness standards
- Safe food handling
- Customer service
- Food running
- Service prioritization
- Team collaboration
- Order accuracy
Timeline
Housekeeper
Hampton Inn By Hilton
06.2025 - 07.2025
Housekeeper
Comfort Inn & Suites
04.2025 - 06.2025
Server
Cheddars Stratch Kitchen
03.2025 - 04.2027
Merchandise Pickup Associate
Foodcity
03.2021 - 05.2021
Dobyns Bennett High School
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