Server Supervisor
Hilton
Brentwood Tennessee
05 2017 - Current
- Developed strong relationships with regular customers, leading to increased loyalty and word-of-mouth referrals.
- Successfully resolved customer complaints, ensuring repeat business and positive dining experiences.
- Contributed to increased sales with upselling techniques, effective menu presentation, and knowledge of specials.
- Implemented cost-saving initiatives by monitoring portion control, minimizing waste, and accurately forecasting inventory needs based on historical trends.
- Actively contributed ideas during weekly management meetings for menu updates and special events, resulting in increased customer interest and repeat business.
