Dionela Garcia
Gaithersburg,MD
Summary
Dedicated and results-driven professional with a background in retail and insurance sales. Seeking a position that allows me to leverage my customer service skills, business acumen, and insurance expertise to contribute to a dynamic team.
Overview
12
12
years of professional experience
Work History
Insurance Sales Agent
State Farm
Kensington, MD
01.2018 - 01.2023
- Obtained a producer license and developed expertise in homeowners and car insurance
- Advised clients on insurance coverage options, analyzed their needs, and recommended suitable policies
- Prospected and cultivated leads through networking, referrals, and marketing initiatives
- Successfully closed sales deals by effectively communicating policy benefits and addressing client concerns
- Built and maintained strong relationships with clients, fostering repeat business and referrals
- Stayed updated on industry trends and policy changes to provide accurate and up-to-date information to clients.
Retail Sales Associate
Hollister Co
wheaton, MD
01.2011 - 01.2018
- Provided exceptional customer service to ensure a positive shopping experience for customers
- Assisted with visual merchandising and store presentation to drive sales and maintain brand standards
- Managed inventory and restocking, ensuring products were readily available for customers
- Collaborated with team members to achieve sales targets and enhance store operations.
Education
Bachelor of Science - Business Administration
Montgomery College
Skills
- Excellent customer service and communication skills
- Proficient in insurance sales techniques and policy analysis
- Strong interpersonal and relationship-building abilities
- Detail-oriented with effective organizational skills
- Proficient in Microsoft Office Suite and CRM software
Timeline
Insurance Sales Agent
State Farm
01.2018 - 01.2023
Retail Sales Associate
Hollister Co
01.2011 - 01.2018
Bachelor of Science - Business Administration
Montgomery College