Summary
Work History
Education
Skills
Languages
Timeline
pwb

Dionisia Carrera

Modesto

Summary

Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.

Work History

Cashier

WinCo Foods
06 2004 - 04 2025
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

All purpose food clerk

Safeway
08 2000 - 06 2004
  • Assisted in the training of new employees, sharing best practices and expertise for successful onboarding experiences.
  • Assisted customers in finding products, resulting in increased sales and positive feedback.
  • Assisted customers in finding proper products and offering suggestions.
  • Processed transactions accurately, demonstrating excellent attention to detail and cash handling skills.
  • Operated cash register to accurately process and record customer payments.
  • Operated cash register to record transactions accurately and efficiently.
  • Used POS system to enter orders, process payments and issue receipts.

Hiring and Recruiting Manager

Safeway
10 2002 - 06 2004
  • Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
  • Developed comprehensive process for new hires and reviewed new hire productivity, optimizing onboarding effectiveness.

Senior Retail Sales Manager

The Sharper Image
11 1998 - 10 2000
  • Boosted customer satisfaction levels by consistently providing exceptional service and addressing customer concerns promptly.
  • Greeted all customers cheerfully and asked open-ended questions to ascertain needs.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Facilitated high volumes of cash, credit, and gift card transactions, verifying cash drawer balance at end of each shift.

Front End Customer Service Manager

Burlington Coat Factory Warehouse
10 1995 - 07 1998
  • Managed cash registers, ensuring accurate transactions while minimizing wait times for customers.
  • Streamlined front end operations for improved efficiency by implementing new procedures and staff training.
  • Enhanced customer satisfaction by efficiently addressing inquiries and resolving issues in a timely manner.
  • Implemented new processes for returns and exchanges, simplifying the process for both employees and customers.
  • Monitored cash drawers in [Number] checkout stations to verify adequate cash supply.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

Shift Supervisor

Carls jr
10 1990 - 10 1998
  • Completed store opening and closing procedures and balanced tills.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Helped store management meet standards of service and quality in daily operations.

Education

Hayward High
1993

Skills

  • Cash handling expertise
  • Staff education and training
  • Cash Handling
  • Knowledgeable in [System]

Languages

Spanish
Native or Bilingual

Timeline

Cashier

WinCo Foods
06 2004 - 04 2025

All purpose food clerk

Safeway
08 2000 - 06 2004

Hiring and Recruiting Manager

Safeway
10 2002 - 06 2004

Senior Retail Sales Manager

The Sharper Image
11 1998 - 10 2000

Front End Customer Service Manager

Burlington Coat Factory Warehouse
10 1995 - 07 1998

Shift Supervisor

Carls jr
10 1990 - 10 1998

Hayward High

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Dionisia Carrera