Dionne Pollard
Columbus
Summary
Dedicated Warehouse Associate with a diverse background in customer service, cashiering, and warehouse operations. I excel in handling tasks efficiently in fast-paced environments, with a strong attention to detail. Proficient in inputting orders, scanning products, packing boxes, and ensuring accurate sorting for shipping. Skilled in training new employees on packing and shipping processes, maintaining cleanliness, and providing exceptional customer service. Adept at inventory management and quality control procedures.
Overview
6
6
years of professional experience
3
3
years of post-secondary education
Work History
Warehouse Associate
Flash Global
03.2023 - Current
- Input orders manually for packing
- Scan products into packing system and pack into boxes
- Scan packages into shipping system and affix shipping labels
- Place finished orders on shipping pallet
- Train new employees on packing and shipping processes
LC Associate
TDSYNNEX
01.2023 - 03.2023
- Input product information into receiving system for transfer
- Ensure accurate sorting and storage of RMA numbers
- Pick and sort parts for RMA orders
- Place completed orders on cart for transfer
- Verify and pack orders into boxes for shipping.
Warehouse Associate
Flash Global
04.2022 - 12.2022
- Scan products into packing system and pack them into boxes
- Scan packages into shipping system and apply shipping labels
- Place finished orders on shipping pallets
- Clean workstation, sweep warehouse
- Stock packing items
Customer Service Associate
Walgreens
01.2022 - 04.2022
- Assist customers with inquiries, issues, and product needs.
- Process cash and card transactions at the checkout.
- Maintain cleanliness by sweeping, vacuuming, and disposing of trash.
LC Associate
Tech Data
06.2021 - 02.2022
- Perform picking tasks based on pick sheet instructions.
- Scan products for system input and pack them into boxes.
- Input shipment details and label product boxes.
- Assist in inventory management and quality control procedures.
Cashier
The Home Depot
01.2021 - 04.2021
- Assist customers with inquiries, issues, and product information
- Operate cash registers and support self-checkout stations
- Maintain cleanliness and organize product displays.
- Provide customer service at service lines and self-checkout
- Front face products to enhance presentation and accessibility.
Team Member
Tim Hortons
06.2019 - 08.2020
- Assist customers with inquiries, issues, and orders in a friendly and efficient manner.
- Operate cash register, process transactions, and manage payments at front counter and drive-thru.
- Maintain cleanliness by cleaning work areas, dishes, tables, restrooms, and store interiors.
- Replenish products at workstations and throughout the store regularly.
- Prepare and serve food and beverages consistently to meet customer demands.
Education
Associate of Science - Finance
Columbus State Community College
Columbus, Ohio, OH 08.2022 - 05.2025
High School Diploma -
Bishop Hartley High School
Columbus, OHSkills
- Customer Service
- Warehouse Operations
- Order Processing
- Inventory Management
- Quality Control
- Training
- Shipping Procedures
- Cashiering
- Data Entry
- Organize and display products on shelves
- Provide front-facing customer service support
Timeline
Warehouse Associate
Flash Global
03.2023 - Current
LC Associate
TDSYNNEX
01.2023 - 03.2023
Associate of Science - Finance
Columbus State Community College
08.2022 - 05.2025
Warehouse Associate
Flash Global
04.2022 - 12.2022
Customer Service Associate
Walgreens
01.2022 - 04.2022
LC Associate
Tech Data
06.2021 - 02.2022
Cashier
The Home Depot
01.2021 - 04.2021
Team Member
Tim Hortons
06.2019 - 08.2020
High School Diploma -
Bishop Hartley High School