Diontea Smith
West Palm Beach,FL
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
5
5
years of professional experience
Work History
Customer Service Agent
Southwest Airlines
04.2018 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Demonstrated high attention to detail, organization and management of multiple tasks.
- Evaluated customer information to explore issues, develop potential solutions, and maintain high-quality service.
Education
High School Diploma -
Palm Beach Lakes High School
West Palm Beach, FL04.2015
Skills
- Disaster Preparation
- Customer Service
- Outstanding Communication Skills
- Cultural
- People person
Fun, Loving, Passionate
I enjoy what I do and I always give my task at hand my all to ensure its completed with 100% satisfaction.
Timeline
Customer Service Agent
Southwest Airlines
04.2018 - Current
High School Diploma -
Palm Beach Lakes High School