Dior Graham
New York
Summary
Engaged team member with experience in retail, food service, and youth programs. Specializes in customer service, efficient management of fast-paced environments, and collaboration with diverse teams. Communicates effectively, maintains organization under pressure, and fosters positive experiences for customers and children. Committed to professionalism, attention to detail, and time management.
Overview
3
3
years of professional experience
Work History
Sales Associate
Footlocker
New York, NY
06.2025 - Current
- Delivered strong customer service and resolved issues
- Assisted customers in finding the right footwear and apparel
- Provided exceptional customer service, addressing and resolving issues to enhance customer satisfaction
- Managed register operations, processing transactions and returns efficiently
- Organized store layout and restocked merchandise to ensure optimal product availability
- Maintained store organization and restocked merchandise
Curriculum Assistant
Dream Charter School
The Bronx, NY
06.2026 - 08.2026
- Collaborated with teachers to implement innovative instructional strategies.
- Developed engaging lesson plans in alignment with curriculum standards.
- Assisted in evaluating student performance and providing feedback to educators.
- Coordinated educational resources and materials for classroom activities.
Crew Member
Five Guys
New York, NY
05.2024 - 10.2025
- Delivered fast, friendly customer service to enhance customer experience in high-volume environment
- Prepared food orders accurately and followed safety standards
- Operated register and handled cash/transactions
- Ensured cleanliness of kitchen and dining areas to maintain health and safety standards
- Collaborated with team to streamline service and enhance customer satisfaction
Crew Member
Five Guys
New York, NY
05.2024 - 10.2025
- Delivered fast, friendly customer service, enhancing customer experience in high-volume environment
- Prepared food orders accurately, ensuring adherence to safety standards and maintaining quality
- Processed customer payments efficiently at the register and handled cash/transactions
- Maintained cleanliness of kitchen and dining areas, contributing to a safe and welcoming environment
- Worked with the team to ensure efficient service and customer satisfaction
E- Commerce
Whole Foods Market
New York, NY
11.2025 - 03.2025
- Picked and packed online grocery orders, maintaining high standards for product quality and freshness.
- Managed inventory and restocking of e-commerce supplies to keep operations running smoothly.
- Maintained strong attention to detail when handling customer preferences, substitutions, and time-sensitive orders.
- Coordinated with store departments to locate out-of-stock items, enhancing order fulfillment efficiency.
- Worked collaboratively in a fast-paced team environment to meet daily order fulfillment goals and ensure customer satisfaction.
- Collaborated in fast-paced team to meet daily order fulfillment goals, contributing to customer satisfaction.
Youth Worker
Dream Charter School
Bronx, New York
06.2023 - 07.2023
- Led and supported engaging recreational activities for children ages 6–13, ensuring a fun, safe, and welcoming environment.
- Established connections with children through daily interaction and mentorship, enhancing their social skills and teamwork through engaging games.
- Encouraged creativity and confidence in young participants, promoting group participation and kindness to cultivate a positive group dynamic.
- Assisted with event coordination, group supervision, and activity setup.
- Facilitated effective communication with children, peers, and supervisors, contributing to a cohesive and well-organized program environment.
Education
High School Diploma -
CUNY Hunter College
New York, New York05.2028
Skills
- Order accuracy
- Order processing
- Inventory management
- Retail support
- Store Operations
- Efficient service
- Restocked service stations
- Time-sensitive tasks
- Multitasking under pressure
- Time Management & Efficiency
- Organizational skills
- Collaboration
- Collaborative teamwork
- Issue resolution
- Customer Satisfaction
- Active listening
- Verbal communication
- Peer support
- Task prioritization
- Kitchen organization
Timeline
Curriculum Assistant
Dream Charter School
06.2026 - 08.2026
E- Commerce
Whole Foods Market
11.2025 - 03.2025
Sales Associate
Footlocker
06.2025 - Current
Crew Member
Five Guys
05.2024 - 10.2025
Crew Member
Five Guys
05.2024 - 10.2025
Youth Worker
Dream Charter School
06.2023 - 07.2023
High School Diploma -
CUNY Hunter College