Dioses Rios
Tampa,FL
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
I'm also a hard-working Licensed Massage Therapist with a passion for helping people. Dedicated to providing quality therapeutic massages for overall health and wellness. Upholds moral ethics and maintains excellent client relationships.
Overview
8
8
years of professional experience
Work History
Licensed Massage Therapist
Essentials Massage & Facials of Ehrlich
09.2019 - Current
- Maintained client treatment records and designed long-term care programs for return customers.
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Advised clients on lifestyle changes to improve alignment, posture, and gait for better long-term wellness.
- Worked with clients to ascertain medical history, potential issues, and areas needing support.
- Maintained accurate and up-to-date client records.
- Educated clients on benefits of massage and recommended home care techniques.
Sales Associate
Macy's
08.2016 - 03.2018
- Engaged with customers to build rapport and loyalty.
- Engaged with customers to effectively build rapport and lasting relationships.
- Solved customer challenges by offering relevant products and services.
- Answered customer questions about sizing, accessories, and merchandise care.
- Helped customers locate products and checked store system for merchandise at other sites.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Managed returns, exchanges and refunds in accordance with store policy.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Education
Diploma - Massage Therapy
Altierus Career College
Tampa, FL06.2019
High School Diploma -
Chamberlain High School
Tampa, FL06.2016
Skills
- Product Sales
- Sales Strategies
- Teamwork and Collaboration
- Customer Service
- Merchandising understanding
- POS System Operation
- Social skills
- Professional ethics
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Licensed Massage Therapist
Essentials Massage & Facials of Ehrlich
09.2019 - Current
Sales Associate
Macy's
08.2016 - 03.2018
Diploma - Massage Therapy
Altierus Career College
High School Diploma -
Chamberlain High School
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