Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic
Dipak kc

Dipak kc

Austin,TX

Summary

Accomplished Manager with a proven track record at Highway 290 General Store, enhancing company success through strategic goal setting and leadership. Excelled in staff development and workforce management, achieving significant improvements in customer loyalty and operational efficiency. Skilled in decision-making and verbal communication, adept at fostering cross-functional teamwork and driving business growth.

Overview

14
14
years of professional experience

Work History

Manager

Highway 290 General Store
11.2019 - Current
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Launched quality assurance practices for each phase of development
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.
  • Managed senior-level personnel working in marketing and sales capacities.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Defined clear targets and objectives and communicated to other team members.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

Worker

Bhagle Poer House
02.2011 - 04.2016
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Maintained work areas by cleaning and straightening for maximum productivity and safety.
  • Cleaned and straightened work areas to maximize productivity and safety.
  • Followed instructions and procedures to complete assigned tasks.
  • Reported defective products or machinery to supervisor.
  • Worked fast to complete tasks and meet daily deadlines.
  • Developed strong cooperative relationships with coworkers and managers.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Learned all required tasks quickly to maximize performance.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Maintained productive, efficient approach to all tasks.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Contributed to team success by completing jobs quickly and accurately.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Assisted customers in selecting merchandise best suited to needs.
  • Monitored and verified merchandise for proper prices and labels.
  • Assisted with inventory counts and stocking of merchandise.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.

Education

GED -

DeVry University
4225 Naperville Rd Suite 400 Lisle, IL 60532
01-2024

High School Diploma -

The Times Higer Secondary School
Charkhal, Dillibazar, Kathamandu, Nepal
01-2016

High School Diploma -

BIRENDRA MA VI BANPHIKOT
RUKUM NEPAL
01-2013

Skills

  • Employee onboarding
  • Decision-making
  • Goal setting
  • Team leadership
  • Workforce management
  • Staff training and development
  • Time management
  • Emergency response
  • Sales techniques
  • Schedule preparation
  • Inventory management
  • Product management
  • Change management
  • Documentation and reporting
  • Sales management
  • Expense tracking
  • Clear communication
  • Vendor management
  • Staff management
  • Marketing
  • Safety procedures
  • Policy implementation

Languages

Nepali
Native or Bilingual
Hindi
Full Professional
English
Professional Working
Spanish
Limited Working

Interests

  • Assisted with special events and programs
  • Supported engaging, fun, and smooth-running events by helping with organization and planning
  • Used strong interpersonal communication skills to convey information to others
  • I love to do roofing and I really enjoy installing solar panels and doing wiring work at home

Timeline

Manager

Highway 290 General Store
11.2019 - Current

Worker

Bhagle Poer House
02.2011 - 04.2016

GED -

DeVry University

High School Diploma -

The Times Higer Secondary School

High School Diploma -

BIRENDRA MA VI BANPHIKOT

Similar Profiles

CREATE PROFILE
Dipak kc