Diquana Johnson
Pompano Beach,FL
Summary
Adept at file/records maintenance and fostering customer satisfaction, my tenure at Core Security System and Orthopaedic Center of St.kitts and Nevis has honed my ability to manage high-stakes environments. Excelling in staff education and leveraging medical terminology knowledge, I've significantly enhanced operational efficiency and client relations, embodying a proactive and results-driven approach.
Overview
8
8
years of professional experience
Work History
Secretary
Core Security System
Sunrise, FL
11.2019 - Current
- Prepared expense reports in accordance with company policies and procedures.
- Created agendas and took minutes during meetings; distributed notes in a timely manner afterwards.
- Received and dispatched calls for emergency services.
- Relayed work orders and information between work crews, supervisors, and field personnel.
- Prepared agendas for board meetings along with taking minutes during sessions.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Reviewed files and records to obtain information and respond to requests.
- Managed office inventory and placed new supply orders.
- Processed payroll accurately ensuring all employees were paid on time.
- Reviewed completed work to verify consistency, quality, and conformance.
Medical Secretary
Orthopaedic Center of St.kitts and Nevis
BASSETERRE, ST.KITTS
10.2016 - 10.2019
- Checked insurance benefits and eligibility and recorded it in the system
- Checked all documentation and reports for accuracy and compliance
- Represent physical by screening incoming telephone calls
- Supported program operation by preparing and updating documents
- Assisted Doctors with daily tasks
- Input all documents into the records system
- Answer all inbound calls
Education
High School -
Verchild High School
Old Road Town, Saint Thomas, Middle Island Parish01.2013
Skills
- File/records maintenance
- Customer service
- Stock management
- Customer satisfaction
- Staff education and training
- High-volume dining
- Heavy lifting
- Sales
- Stocking and replenishing
- Medical terminology knowledge
- Quick learner
- Positive learning process
- Receiving support cleaning
- Accounts payable
- Letter writing
- Phone reception
- Sales support
Timeline
Secretary
Core Security System
11.2019 - Current
Medical Secretary
Orthopaedic Center of St.kitts and Nevis
10.2016 - 10.2019
High School -
Verchild High School
Similar Profiles
Md. Abir Hossain KhandokarMd. Abir Hossain Khandokar
Senior Officer at Core Banking System, Mutual Trust Bank LtdSenior Officer at Core Banking System, Mutual Trust Bank Ltd
Saurabhi PathakSaurabhi Pathak
Head – Human Resources at CORE ENERGY SYSTEM LIMITEDHead – Human Resources at CORE ENERGY SYSTEM LIMITED
Jacob KasickJacob Kasick
Alarm Sales Rep at Core Home SecurityAlarm Sales Rep at Core Home Security
OCTIVIA STRINGEROCTIVIA STRINGER
Operations Manager at Allied Universal SecurityOperations Manager at Allied Universal Security
Andora McCloudAndora McCloud
Program Director at YMCA of South FloridaProgram Director at YMCA of South Florida