DiRome Durant
North Charleston,SOUTH CAROLINA
Summary
Dependable and detail-oriented professional adept at quickly identifying and resolving operational issues, implementing new processes and providing exemplary customer service. Possesses excellent organizational, problem-solving, and communication skills. Experienced individual providing high-quality administrative support to various departments. Highly organized and detail-oriented with great multitasking and task prioritization skills. Results-driven candidate with successful track record of providing administrative support in busy office environments. Adept at handling multiple projects and prioritizing tasks.
Overview
2
2
years of professional experience
Work History
Operations Associate
Unifi Aviations
05.2022 - Current
- Maintained and prioritized to-do-list and followed up to complete tasks on-time.
- Executed and maintained quality control processes to meet criteria and standards and increase customer satisfaction.
- Collaborated with other departments to establish smooth implementation of operational processes and procedures.
- Trained and supervised employees on office policies and procedures.
- Proofread and edited documents for accuracy and grammar.
Assembly Line Worker
Wabco
09.2021 - 05.2023
- Used established assembly instructions to complete jobs quickly, accurately, and with zero errors.
- Followed protocols to enhance protection and maintain safe work environment.
- Assembled components with minimal supervision, exceeding expected project milestones.
- Performed visual and functional inspection of components to determine quality and identify defects.
Server
California Dreaming Restaurant
07.2021 - 09.2022
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Education
High School Diploma -
Fort Dorchester High School
North Charleston, SC05.2018
Skills
- Policy Reviews
- Continuous Improvement
- Safety Procedures
- Relationship Building
- Team Support
- Customer Service
- Verbal and Written Communication
- Process Improvements
- Administrative Support
Timeline
Operations Associate
Unifi Aviations
05.2022 - Current
Assembly Line Worker
Wabco
09.2021 - 05.2023
Server
California Dreaming Restaurant
07.2021 - 09.2022
High School Diploma -
Fort Dorchester High School
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