Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dishika Isaac

Coral Springs,FL

Summary

Efficient Ramp Agent known for high productivity and skill in completing tasks swiftly. Possess specialized skills in aircraft ground handling, safety procedures compliance, and baggage management systems. Excel in communication, teamwork, and problem-solving to ensure smooth airport operations and passenger satisfaction.

Overview

10
10
years of professional experience

Work History

Ramp Agent

Swissport
Miami, Florida
05.2020 - 10.2024
  • Organized baggage carts for loading onto planes accurately according to airline specifications.
  • Loaded and unloaded baggage and other cargo, transporting to and from aircraft.

Customer Service Representative

City Furniture
Fort Lauderdale, Florida
01.2017 - 05.2020
  • Provided accurate information about products and services to customers.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Tracked orders from start to finish to ensure timely delivery of goods or services.

Team Leader

McDonald’s
Hollywood, Florida
03.2015 - 06.2017
  • Performed daily opening and closing procedures for the register area.
  • Offered customers carry-out service at completion of transaction.
  • Maintained a clean work environment by sweeping floors and wiping down counters regularly.

Education

High School Diploma -

Penn Foster Career School
Scranton, PA
10-2020

Skills

  • Arrival/departure procedures
  • Baggage oversight
  • Baggage tag checks

Timeline

Ramp Agent

Swissport
05.2020 - 10.2024

Customer Service Representative

City Furniture
01.2017 - 05.2020

Team Leader

McDonald’s
03.2015 - 06.2017

High School Diploma -

Penn Foster Career School
Dishika Isaac