Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Dismaili Rodriguez

Trenton,NJ

Summary

Experienced individual providing high-quality administrative support to various departments. Highly organized and detail-oriented with great multitasking and task prioritization skills.

Overview

7
7
years of professional experience

Work History

Scheduler

Mercer Bucks Orthopaedics
09.2023 - Current
  • Managing appointments and ensuring efficient operations within a doctor's office setting
  • Proficient in utilizing scheduling software's to coordinate patient appointments, consultations, and follow-ups while maintaining accurate records
  • Communicate effectively with patients to schedule appointments, address inquiries, and provide exceptional customer service
  • Known for exceptional organizational skills and the ability to prioritize tasks in a fast-paced environment

Associate

The Finish Line
10.2021 - 09.2023
  • Greeted customers and offered assistance for increased customer satisfaction.
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.

Childcare Assistant

Before Care - YMCA
09.2022 - 01.2023
  • Established positive relationships with parents to collaboratively promote child's wellbeing
  • Maintained accurate and detailed records of enrollments, attendance, health and safety, emergency contact information and incident reports
  • Assisted with meal preparation and feeding to meet children's dietary needs
  • Sanitized tabletops and frequently touched surfaces to prevent spreading of germs
  • Planned and guided age-appropriate tasks like reading, crafts and games
  • Supervised outdoor playtime, ensuring safety while encouraging physical activity and exploration.
  • Ensured a safe and nurturing environment by maintaining clean and organized spaces for daily use.

Peer Mentor

Milestone Scholar Program
08.2022 - 12.2022
  • Conducted regular check-ins with mentees to monitor progress towards achieving their goals and to address any concerns or challenges faced along the way.
  • Developed strong relationships with mentees, fostering a positive learning environment.
  • Encouraged mentees to develop strong decision-making and problem-solving skills.
  • Promoted a sense of belonging among peers by fostering an inclusive atmosphere within the mentoring program''s activities and discussions.

Cashier and Customer Service

Mccaffrey's Supermarket
11.2017 - 10.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Cashier

The Children's Place
01.2019 - 06.2019
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Cashier

Kmart
08.2017 - 11.2017
  • Handled purchases made by customers every day
  • In addition to ringing up goods, answered customer questions, handled money, and perform multiple customer service duties

Education

Bachelor of Science - Biology

Rider University
Lawrenceville, NJ
05.2023

Skills

  • Customer Service
  • Communication
  • Leadership
  • Effective Multitasking
  • Professional and mature
  • Teamwork and Collaboration

Languages

Spanish
Native or Bilingual

Timeline

Scheduler

Mercer Bucks Orthopaedics
09.2023 - Current

Childcare Assistant

Before Care - YMCA
09.2022 - 01.2023

Peer Mentor

Milestone Scholar Program
08.2022 - 12.2022

Associate

The Finish Line
10.2021 - 09.2023

Cashier

The Children's Place
01.2019 - 06.2019

Cashier and Customer Service

Mccaffrey's Supermarket
11.2017 - 10.2021

Cashier

Kmart
08.2017 - 11.2017

Bachelor of Science - Biology

Rider University

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Dismaili Rodriguez