Dismaili Rodriguez
Trenton,NJ
Summary
Experienced individual providing high-quality administrative support to various departments. Highly organized and detail-oriented with great multitasking and task prioritization skills.
Overview
7
7
years of professional experience
Work History
Scheduler
Mercer Bucks Orthopaedics
09.2023 - Current
- Managing appointments and ensuring efficient operations within a doctor's office setting
- Proficient in utilizing scheduling software's to coordinate patient appointments, consultations, and follow-ups while maintaining accurate records
- Communicate effectively with patients to schedule appointments, address inquiries, and provide exceptional customer service
- Known for exceptional organizational skills and the ability to prioritize tasks in a fast-paced environment
Associate
The Finish Line
10.2021 - 09.2023
- Greeted customers and offered assistance for increased customer satisfaction.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
Childcare Assistant
Before Care - YMCA
09.2022 - 01.2023
- Established positive relationships with parents to collaboratively promote child's wellbeing
- Maintained accurate and detailed records of enrollments, attendance, health and safety, emergency contact information and incident reports
- Assisted with meal preparation and feeding to meet children's dietary needs
- Sanitized tabletops and frequently touched surfaces to prevent spreading of germs
- Planned and guided age-appropriate tasks like reading, crafts and games
- Supervised outdoor playtime, ensuring safety while encouraging physical activity and exploration.
- Ensured a safe and nurturing environment by maintaining clean and organized spaces for daily use.
Peer Mentor
Milestone Scholar Program
08.2022 - 12.2022
- Conducted regular check-ins with mentees to monitor progress towards achieving their goals and to address any concerns or challenges faced along the way.
- Developed strong relationships with mentees, fostering a positive learning environment.
- Encouraged mentees to develop strong decision-making and problem-solving skills.
- Promoted a sense of belonging among peers by fostering an inclusive atmosphere within the mentoring program''s activities and discussions.
Cashier and Customer Service
Mccaffrey's Supermarket
11.2017 - 10.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Cashier
The Children's Place
01.2019 - 06.2019
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Cashier
Kmart
08.2017 - 11.2017
- Handled purchases made by customers every day
- In addition to ringing up goods, answered customer questions, handled money, and perform multiple customer service duties
Education
Bachelor of Science - Biology
Rider University
Lawrenceville, NJ05.2023
Skills
- Customer Service
- Communication
- Leadership
- Effective Multitasking
- Professional and mature
- Teamwork and Collaboration
Languages
Spanish
Native or Bilingual
Timeline
Scheduler
Mercer Bucks Orthopaedics
09.2023 - Current
Childcare Assistant
Before Care - YMCA
09.2022 - 01.2023
Peer Mentor
Milestone Scholar Program
08.2022 - 12.2022
Associate
The Finish Line
10.2021 - 09.2023
Cashier
The Children's Place
01.2019 - 06.2019
Cashier and Customer Service
Mccaffrey's Supermarket
11.2017 - 10.2021
Cashier
Kmart
08.2017 - 11.2017
Bachelor of Science - Biology
Rider University
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