Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Diulisma Guerrero

Brooklyn,NY

Summary

Proven to excel in customer service and cash handling, I leveraged my work ethic and integrity at Shop Smart Kosher Supermarket, to significantly enhance and maintain customer satisfaction requirements. Kind and considerate in childcare with great recommendations earned by providing individualized care. Led exciting and safe activities while setting examples for appropriate social behavior. Talked with children about personal interests to build relationships and trust.

Overview

20
20
years of professional experience

Work History

Cashier

Shop Smart
07.2010 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Built relationships with customers to encourage repeat business.

In-Home Babysitter

Private Family
07.2004 - 06.2009
  • Demonstrated responsibility by adhering to family-specific rules, expectations, and protocols while caring for the children.
  • Increased family satisfaction by building strong relationships with both children and parents based on trust and communication.
  • Reviewed and followed parent directions for children's care.
  • Collaborated with parents to develop age-appropriate goals for each child''s growth and development.
  • Provided exceptional care for infants by feeding them according to parental guidelines, changing diapers regularly, and ensuring they received adequate sleep periods throughout the day.

Education

No Degree -

Kingsborough Community College of The City University of New York
Brooklyn, NY

Skills

  • Customer Service
  • Work Ethic and Integrity
  • Patience and Empathy
  • Cash handling expertise
  • Outdoor Activity Supervision
  • Trustworthiness and honesty
  • Adaptable to change

Languages

Spanish
Native or Bilingual
English
Limited Working

Timeline

Cashier

Shop Smart
07.2010 - Current

In-Home Babysitter

Private Family
07.2004 - 06.2009

No Degree -

Kingsborough Community College of The City University of New York

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Diulisma Guerrero