Summary
Overview
Work History
Education
Skills
Timeline
Generic

Diusmara Velasquez

Murrieta,CA

Summary

Adept at streamlining operations and enhancing customer experiences, I leveraged strong ethics and dependability at Velasquez Landscape to improve financial and delivery processes. My expertise in cash handling and fostering customer loyalty, combined with a proven ability to train peers and manage critical tasks, positions me as a valuable asset to any team also equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

7
7
years of professional experience

Work History

Secretary/Delivery Driver

Velasquez Landscape
01.2018 - 01.2022
  • Responded to inquiries from callers seeking information.
  • Streamlined invoice processing to ensure timely payments and financial operations.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Operated light trucks to deliver loads as far as 100 miles from home location.
  • Kept detailed records of deliveries and money received from customers.
  • Facilitated timely delivery of special projects to meet organizational and departmental objectives.
  • Kept meticulous records of deliveries, including invoices, delivery confirmations, and any other required documentation to ensure accurate tracking and billing processes.

Clerk/Forklift Operator/Yard Driver

Whirlpool
01.2019 - 01.2020
  • Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
  • Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
  • Operated forklift in compliance with OSHA guidelines and organizational policies.
  • Assisted in training new employees on safe forklift operation, contributing to a stronger workforce.
  • Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
  • Checked shipping papers to determine nature of load and checked for presence of hazardous materials.
  • Inspected load security and checked for damages.
  • Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
  • Removed and unloaded packages from trucks for customer deliveries, using extreme care to avoid damage to goods.
  • Participated in ongoing training sessions focused on improving performance as well as staying up-to-date on industry regulations, standards, and best practices.

Beverage Server

Valley View Casino
01.2019 - 01.2021
  • Completed mandatory alcohol server training to comply with local regulations and maintain a safe environment for patrons.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Enhanced customer satisfaction by promptly serving beverages and attending to special requests.
  • Developed rapport with regular customers, fostering loyalty and repeat business.

Casino Cage Cashier

Pala Casino Spa Golf and Resort
03.2022 - Current
  • Assisted in the training and onboarding of new cage cashiers by sharing knowledge and best practices to ensure their success within the role.
  • Greeted guests warmly, fostering a positive atmosphere conducive to repeat patronage and customer loyalty.
  • Created enjoyable atmosphere for players by engaging patrons in positive and entertaining conversation.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Maintained a comprehensive understanding of gaming regulations and casino policies, ensuring full compliance during all transactions.
  • Enforced company standard operating procedures, gaming regulations, and Title 31 compliance.
  • Handled money, ticket and chips exchanges for customers.

Notary Public/Loan Singning Agent

Self-employeed
10.2024 - Current
  • Checked documents for accuracy and correct signing before notarizing.
  • Maintained accurate records of all documents notarized to support accurate recordkeeping and reporting requirements.
  • Followed proper protocol when notarizing documents, verifying signatures and dates for compliance.
  • Checked documents and identifying credentials for all parties.

Education

Notary Public

EZ Notary
Online
04-2024

Notary Public

National Notary Assosiaction
Online
11-2024

Jack Black Dealer School
Temecula, CA
01-2025

Loan Signing

Loan Signing Agent
Online

Loan Signing

Notary2Pro
Online

Skills

  • Dependability
  • Strong ethics
  • Customer identification
  • Cash handling expertise
  • Professional demeanor
  • Document preparation
  • Mobile notary services
  • Recordkeeping skills
  • Multitasking
  • Professionalism
  • Strong problem solver

Timeline

Notary Public/Loan Singning Agent

Self-employeed
10.2024 - Current

Casino Cage Cashier

Pala Casino Spa Golf and Resort
03.2022 - Current

Clerk/Forklift Operator/Yard Driver

Whirlpool
01.2019 - 01.2020

Beverage Server

Valley View Casino
01.2019 - 01.2021

Secretary/Delivery Driver

Velasquez Landscape
01.2018 - 01.2022

Notary Public

EZ Notary

Notary Public

National Notary Assosiaction

Jack Black Dealer School

Loan Signing

Loan Signing Agent

Loan Signing

Notary2Pro
Diusmara Velasquez