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Divina Lopez
Honolulu,HI
Summary
Dedicated Office Assistant with over 8 years of diverse administrative experience in healthcare and correctional settings. Proficient in processing claims, managing correspondence, and coordinating schedules to enhance operational efficiency. Recognized for streamlining office procedures that improved workflow and maintained confidentiality in sensitive environments. Eager to leverage expertise in organization and communication to contribute positively to a dynamic team.
Overview
28
28
years of professional experience
Work History
ADMINISTRATIVE ASSISTANT
Department of Human Services
Honolulu
06.2023 - 02.2024
- Developed and maintained filing systems to enhance document retrieval and organization.
- Operated a multi-line phone system, routing calls, delivering messages to staff, and welcoming visitors.
- Ensured the confidentiality of sensitive information by adhering to strict privacy regulations and implementing secure filing systems.
- Streamlined office procedures, improving workflow efficiency and minimizing redundancies.
- Monitored inventory of office supplies and placed orders as necessary.
OFFICE ASSISTANT
Department Corrections Rehabilitation
Honolulu
09.2015 - 05.2023
- Supported the Correction Program Services division secretary in managing daily office operations and administrative duties.
- Assisted administrative assistants during their leaves and filled vacancies temporarily until positions were filled.
- Tracked time and attendance records for staff.
- Managed inventory to ensure adequate supplies.
Account Service Specialist
Hawai’i USA FCU
Honolulu
11.2014 - 08.2015
- Coordinated account openings and closings, ensuring compliance with regulatory requirements.
Administrative Ass
Central Pacific Bank
Honolulu
07.2012 - 10.2014
- Maintained accurate financial records with diligent data entry and documentation of transactions.
Secretary
GPC A Joint Venture
Joint Base Pearl Harbor-Hickam, HI
06.1996 - 06.2012
- Managed office correspondence and documentation for efficient communication among team members.
- Coordinated scheduling and meeting arrangements to optimize executive availability and productivity.
- Maintained filing systems, ensuring easy access to critical documents and information for staff.
- Assisted in the preparation of reports and presentations, enhancing clarity and professionalism in communications.
- Trained new staff on office procedures, fostering a culture of collaboration and knowledge sharing among colleagues.
Education
Associate of Applied Science - Social Sciences
Honolulu Community College
Honolulu05.1984
Skills
- Administrative support
- File maintenance
- Office supplies management
- Mail distribution
- Travel arrangements
- Filing systems
- Answering multi-line phone system
- Confidentiality
- Office procedures
- Workflow efficiency
- Time and Attendance
- Time management
- Prioritizing work
- Organizing and categorizing
Interests
Timeline
ADMINISTRATIVE ASSISTANT
Department of Human Services
06.2023 - 02.2024
OFFICE ASSISTANT
Department Corrections Rehabilitation
09.2015 - 05.2023
Account Service Specialist
Hawai’i USA FCU
11.2014 - 08.2015
Administrative Ass
Central Pacific Bank
07.2012 - 10.2014
Secretary
GPC A Joint Venture
06.1996 - 06.2012
Associate of Applied Science - Social Sciences
Honolulu Community College