Sonal Pereira
Pittstown Inn
Jersey City,NJ
28
years of professional experience
Experienced with managing tables and providing top-notch service to guests in fast-paced environments. Utilizes excellent communication skills to collaborate with team members and create welcoming atmosphere. Track record of maintaining high standards of cleanliness and efficiency, ensuring positive dining experience for all patrons.
Work History
Server Manager
3 Years 10 Months- Supervised daily operations to ensure high-quality service and customer satisfaction.
- Trained and mentored staff on service standards and operational procedures.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Developed and enforced safety protocols to maintain a secure dining environment.
Specialty Waiter
19 Years 2 Months- Provided exceptional customer service, ensuring guest satisfaction and repeat patronage.
- Managed food and beverage orders efficiently, minimizing wait times for guests.
- Implemented upselling techniques, contributing to increased sales revenue through enhanced menu knowledge.
- Conducted regular inventory checks on supplies, ensuring adequate stock levels for smooth operations.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
Server
2 Years 9 Months- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Education
BSC.HS - HOTEL MANGEMENT
Roles And Responsibilities
- Handled customer inquiries and complaints efficiently to ensure customer satisfaction.
- Assisted in training new employees on company policies and procedures.
- Experience working in a fast-paced and team-oriented environment.
- Ability to multitask and prioritize tasks effectively.
- Strong communication and interpersonal skills.
Timeline
Server Manager
Pittstown Inn
09.2022 - 07.2026Read More
Specialty Waiter
Princess Cruises
01.2003 - 03.2022Read More
Server
Oberoi Hotels
06.1998 - 03.2001Read More
St.Andrews College
BSC.HS from HOTEL MANGEMENT
Read More