Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Divine Onyeanusi

Clinton,Maryland

Summary

Versatile Pharmacy Technician with a track record of enhancing customer satisfaction and streamlining pharmacy operations at CVS Pharmacy. Excelled in drug safety, controlled substance handling, insurance reconciliation, and FDA compliance. Demonstrated exceptional time management and multitasking abilities, contributing to efficient team leadership and superior service delivery. Certified Pharmacy Technician with the credentials to administer immunization vaccines. Dedicated worker aiming to deliver exceptional patient care.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

CVS Pharmacy
05.2022 - Current
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
  • Counted, measured and compounded medications following standard procedures.
  • Managed opening and closing duties for pharmacy.
  • Resolved third-party billing, computer system and customer service issues.
  • Administered immunizations and other preventative care measures to promote health and prevent disease.

Sales Associate

Wegmans
05.2022 - 10.2022
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Solved customer challenges by offering relevant products and services.
  • Engaged with customers to build rapport and loyalty.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.

Staff Leader

Wendy's
12.2019 - 11.2021
  • Led employee relations through effective communication, coaching, training, and development.
  • Evaluated employee performance and coached team members, increasing quality of work and employee motivation.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Prepared food items according to recipe to drive quality and consistency.
  • Worked in fast-paced environment with sense of urgency to serve guests quickly.
  • Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
  • Scrubbed grill on customer request due to food allergies to clean food residue and avoid issues with allergens.
  • Operated grills, fryers and ovens to cook food items.
  • Used kitchen equipment safely and reduced risk of injuries and burns.

Education

Associate of Science - Nursing

Prince George's Community College
Upper Marlboro, MD
12-2025

Skills

  • FDA compliance
  • Drug utilization review
  • Insurance reconciliation
  • Drug safety & Controlled Substance Handling
  • Filling and compounding Medications
  • Medicare and medicaid process
  • Technology proficiency
  • Time Management & multitasking
  • Immunization services

Certification

  • CPhT - Certified Pharmacy Technician
  • CMT - Certified Medication Technician
  • CPR certification
  • Immunization Training

Timeline

Pharmacy Technician

CVS Pharmacy
05.2022 - Current

Sales Associate

Wegmans
05.2022 - 10.2022

Staff Leader

Wendy's
12.2019 - 11.2021

Associate of Science - Nursing

Prince George's Community College

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Divine Onyeanusi