Divine Umohoza
Katy
Summary
Highly skilled server experienced in supporting restaurant operations. Maintained communication while working closely with servers, hosts and managers. Expert at providing exceptional customer service by quickly and energetically completing special requests.
Overview
4
4
years of professional experience
Work History
Server/ bartender
Hooters
Katy
03.2025 - Current
- Provided exceptional customer service in a fast-paced dining environment.
- Assisted in menu knowledge to enhance guest dining experiences.
- Engaged with guests to build rapport and encourage repeat visits.
- Provided excellent customer service to ensure satisfaction.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
Server
Lost & Found in midtown
Houston
08.2022 - 12.2023
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Greeted customers, answered questions and recommended specials to increase profits.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
Server
Bombshells Restaurant And Bar
Katy
09.2023 - 11.2023
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Took orders from customers accurately and in a timely manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Stayed informed about daily specials, new menu items, promotions.
Education
Business And Marketing
Texas Southern University
Houston, TXSkills
- Table Setting
- Guest Engagement
- Safe Food Handling
- Order Management
- Menu Memorization
- Strong Work Ethic
- Food safety understanding
- Sales Techniques
- Positive and professional
Timeline
Server/ bartender
Hooters
03.2025 - Current
Server
Bombshells Restaurant And Bar
09.2023 - 11.2023
Server
Lost & Found in midtown
08.2022 - 12.2023
Business And Marketing
Texas Southern University