DIVISHA Patel
CUSTOMER SERVICE
Janesville,WI
Summary
Knowledgeable and dedicated customer service professional with extensive experience in Customer Care industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
1
1
Language
7
7
years of post-secondary education
12
12
years of professional experience
Work History
Customer Service Representative
TJX Companies
Sun Prairie, WI
03.2021 - Current
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Customer Service Representative
Super 8
Windsor, WI
02.2013 - Current
- Answered customer telephone calls promptly and make reservations for their stay.
- Attended to customer complaints about their stay.
- Fulfilled customers' special requests, including their room types and length of their stay,
Customer Service Representative
Family Dollar
Osseo, WI
04.2009 - 09.2012
- Kept customer spaces clean, neat and organized for maximum appeal.
- Coordinated efficient product deliveries to meet customers' demands.
- Processed customer payments, generated bills.
Education
High School Diploma -
Hoffman Estates High School
Hoffman Estates, IL 09.1997 - 06.2001
Associate in Child Care
Black Hawk Technical College
Janesville, WI 09.2001 - 06.2004
Skills
Money handling abilities
undefinedTimeline
Customer Service Representative
TJX Companies
03.2021 - Current
Customer Service Representative
Super 8
02.2013 - Current
Customer Service Representative
Family Dollar
04.2009 - 09.2012
Associate in Child Care
Black Hawk Technical College
09.2001 - 06.2004
High School Diploma -
Hoffman Estates High School
09.1997 - 06.2001
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