Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Divya Patel

McKinney,TX

Summary

Proficient in emergency response and security procedures, with a strong focus on conflict resolution and record maintenance. Dedicated to maintaining safety and security within high-stakes environments. Dedicated and hardworking professional skilled in team leadership, training and development, as well as creation and implementation of programs and protocols. Offering to work both independently and as collaborative member of team to improve processes and meet organizational goals.

Overview

5
5
years of professional experience

Work History

Detention Officer

Collin County Sheriff's Office
McKinney, Texas
11.2023 - Current
  • Monitored inmate behavior to maintain safety and security within the facility.
  • Conducted regular inspections of cells and common areas for contraband and safety hazards.
  • Responded to emergencies promptly, following established protocols for incident management.
  • Participated in training sessions focused on conflict resolution and de-escalation techniques.
  • Conducted searches of cells for contraband items such as drugs, weapons or other prohibited materials.
  • Subdued and restrained resisting inmates using hands and feet while employing defensive tactics and approved non-lethal weapons.
  • Responded quickly and effectively to any medical emergencies that arose within the facility.

Asset Protection Investigator

Wal-Mart Supercenter
McKinney, Texas
07.2022 - 10.2023
  • Conducted investigations on theft incidents within retail environment.
  • Collaborated with law enforcement on criminal cases involving store assets.
  • Monitored surveillance systems to identify suspicious behaviors and activities.
  • Trained staff on loss prevention techniques and safety protocols.
  • Analyzed incident trends to improve asset protection strategies in-store.

Crew Member

Chipotle
Frisco, Texas
11.2021 - 06.2022
  • Prepared ingredients by chopping, marinating, and assembling fresh produce daily.
  • Delivered excellent customer service by taking orders and addressing customer inquiries.
  • Maintained cleanliness of workstations, dining areas, and restaurant facilities consistently.

Paralegal

Law office of John Charles Shamy
Somerset, New Jersey
11.2020 - 06.2021
  • Organized and maintained case files, ensuring all documents were accurate and up-to-date.
  • Drafted legal documents including motions, pleadings, and contracts for attorneys.
  • Assisted attorneys in trial preparation by compiling evidence and witness information.
  • Managed schedules for court appearances and client meetings efficiently.

Barista

Dunkin' Donuts
Hillsborough, New Jersey
05.2020 - 06.2020
  • Operated espresso machines and brewing equipment efficiently during peak hours.
  • Prepared and served coffee and beverages according to customer preferences.
  • Maintained cleanliness and organization of workstations and dining areas.

Education

Some College (No Degree) - Accounting

Collin County Community College
Plano, TX

Skills

  • Conflict resolution
  • Critical thinking
  • Record maintenance
  • Security procedures
  • Crisis management
  • Teamwork
  • Adaptability
  • Discipline and Control

Languages

English
Native/ Bilingual
Hindi
Native/ Bilingual
Gujarati
Native/ Bilingual
Punjabi
Limited

Timeline

Detention Officer

Collin County Sheriff's Office
11.2023 - Current

Asset Protection Investigator

Wal-Mart Supercenter
07.2022 - 10.2023

Crew Member

Chipotle
11.2021 - 06.2022

Paralegal

Law office of John Charles Shamy
11.2020 - 06.2021

Barista

Dunkin' Donuts
05.2020 - 06.2020

Some College (No Degree) - Accounting

Collin County Community College