Dixie Rivera
Sebring,FL
Summary
Skilled in effective communication, interpersonal relationships, and prioritizing work to ensure quality. Experienced in coaching and mentoring team members to enhance performance and delegating tasks based on project requirements and employee strengths. Adept at providing guidance on best practices for efficient and accurate task completion.
Team-oriented professional prepared to take on leadership responsibilities with focus on driving results and fostering collaboration. Proven success in managing teams, overseeing project execution, and adapting to dynamic work environments. Known for reliability, flexibility, and strong organizational skills, ensuring seamless team operations and achievement of goals.
Overview
11
11
years of professional experience
Work History
Team Lead
Walmart
Avon Park, FL
03.2024 - Current
- Motivated team to achieve optimal results through effective communication and interpersonal skills.
- Supervised the daily work of staff to ensure work prioritization and quality.
- Mentored and coached team members to ensure successful performance.
- Delegated tasks to team members according to project requirements and employee strengths.
- Provided guidance to the team on best practices for completing tasks efficiently and accurately.
Overnight Stocker
Walmart
Avon Park, FL
09.2023 - 03.2024
- Responsible for restocking shelves, maintaining inventory accuracy, and ensuring merchandise is presented properly.
Tier 2 Technical Support Specialist
ResultsCx
Sebring, FL
07.2022 - 09.2023
- Handling technical escalations and advanced inquiries that are beyond the scope of first-level customer service representatives.
Team Lead
Walmart
Winter Haven, FL
11.2021 - 04.2022
- Motivated team to achieve optimal results through effective communication and interpersonal skills.
- Supervised the daily work of staff to ensure work prioritization and quality.
- Mentored and coached team members to ensure successful performance.
- Delegated tasks to team members according to project requirements and employee strengths.
- Provided guidance to the team on best practices for completing tasks efficiently and accurately.
Team Lead
Walmart
Sebring, FL
07.2019 - 11.2021
- Motivated team to achieve optimal results through effective communication and interpersonal skills.
- Supervised the daily work of staff to ensure work prioritization and quality.
- Mentored and coached team members to ensure successful performance.
- Delegated tasks to team members according to project requirements and employee strengths.
- Provided guidance to the team on best practices for completing tasks efficiently and accurately.
Kentwood
Pickens, SC
02.2015 - 04.2018
- Supervises and coordinates activities of workers engaged in spinning yarn:
- Reads production schedule for information, such as quantity of yarn, type of fiber, staple length, yarn size, quality and texture desired, and ultimate use of yarn.
- Computes draft required to reduce roving to specified yarn size and drafting gear size to effect draft, using mathematical formulas and tables.
- Determines spacing of drafting rollers according to staple length of fiber.
Education
High School Diploma -
Loganville High School
Loganville, GA05-2004
Skills
- Attention to detail
- Relationship building
- Coaching and mentoring
- Workplace safety
- Conflict resolution
- Performance monitoring
- Process improvement
- Operations management
- Customer focus
Timeline
Team Lead
Walmart
03.2024 - Current
Overnight Stocker
Walmart
09.2023 - 03.2024
Tier 2 Technical Support Specialist
ResultsCx
07.2022 - 09.2023
Team Lead
Walmart
11.2021 - 04.2022
Team Lead
Walmart
07.2019 - 11.2021
Kentwood
02.2015 - 04.2018
High School Diploma -
Loganville High School