Dixie Sprinkle
Newberry,FL
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
9
9
years of professional experience
Work History
Medical Receptionist
Samaritan Health Services
08.2023 - 02.2024
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
Customer Service Associate
IKEA
03.2021 - 03.2023
- Maintained up-to-date knowledge of product and service changes.
- Enhanced productivity levels by anticipating needs and delivering outstanding support.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
- Reduced process inconsistencies and effectively trained team members on best practices and protocols.
Dining Room Supervisor
The Village At Gainesville
03.2015 - 11.2020
- Set and oversaw weekly and special event menu plans.
- Scheduled and rotated staff for adequate coverage and fair distribution of workload.
- Coordinated high-quality dining services to meet or exceed guest expectations, enforcing quality standards and facilitating smooth operations.
- Circulated throughout dining room to assess general satisfaction of guests and identify appropriate opportunities to ask guests about dining experiences.
Education
Associate of Science - Diagnostic Medical Sonography
Santa Fe College
Gainesville, FL12.2025
Skills
- Leadership
- Interpersonal Skills
- Adaptability
- Time Management
- Conflict Resolution
- Proficient in Microsoft Office
Timeline
Medical Receptionist
Samaritan Health Services
08.2023 - 02.2024
Customer Service Associate
IKEA
03.2021 - 03.2023
Dining Room Supervisor
The Village At Gainesville
03.2015 - 11.2020
Associate of Science - Diagnostic Medical Sonography
Santa Fe College
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