Diya Dholakia
Cedar Park,TX
Summary
Customer Service Professional experienced in team supervision and cash handling. Delivered operational efficiency and exceptional service through effective decision-making and leadership. Focused on enhancing customer satisfaction and team performance in fast-paced environments.
Overview
5
5
Languages
2027
2027
years of professional experience
Work History
Shift Manager
Taco Bell
Richardson, TX
10.2025 - 09.2026
- Supervised team operations to ensure efficient service delivery during peak hours.
- Trained and mentored new staff on food preparation and customer service protocols.
- Managed inventory levels, ensuring stock availability for menu items and reducing waste.
- Implemented quality control measures to maintain food safety standards and enhance customer satisfaction.
Camp Counselor
Camp CAMP
Center Point, TX
05.2025 - 08.2025
- Supervised daily activities for campers with disabilities, promoting safety and active participation.
- Facilitated team-building exercises to strengthen group dynamics and foster cooperation.
- Collaborated with fellow counselors to plan and execute special events, enriching overall camp experience.
Lead Barista
Kung Fu Tea
Cedar Park, TX
06.2024 - 07.2025
- Supervised daily operations, ensuring high-quality beverage preparation and customer service.
- Trained and mentored new baristas on beverage techniques and equipment usage.
- Implemented inventory management practices to minimize waste and optimize stock levels.
Assistant Manager
Manpasand Indian Grocery Store
Round Rock, TX
06.2024 - 10.2024
- Developed and implemented inventory management strategies to optimize stock levels.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Server
Bindaas
Education
Bachelor of Science - Finance
The University of Texas At Dallas
Richardson, TX05-2025
Skills
- Inventory management
- Employee training
- Cash handling
- Inventory management
- Team leadership
- Attention to detail
- Strong Collaboration
Accomplishments
Mu Alpha Theta Math Honor Society - Las Vegas Convention 2025
- 2nd Place Team Mathalon
Languages
English
Full Professional
Spanish
Elementary
Hindi
Full Professional
Urdu
Professional Working
Gujarati
Full Professional
Timeline
Shift Manager
Taco Bell
10.2025 - 09.2026
Camp Counselor
Camp CAMP
05.2025 - 08.2025
Lead Barista
Kung Fu Tea
06.2024 - 07.2025
Assistant Manager
Manpasand Indian Grocery Store
06.2024 - 10.2024
Server
Bachelor of Science - Finance
The University of Texas At Dallas