Diyonne Torres
Clovis,CA
Summary
Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker and consensus builder.
Overview
3
3
years of professional experience
Work History
Medical Biller
Pikes Peak Medical Billing
Fresno , CA
2021.03 - Current
- Submitted electronic and paper claims to insurance companies, Medicare and Medicaid to collect medical payments.
- Analyzed medical records to satisfy insurance company mandates.
- Reduced claim denials by maintaining up-to-date knowledge of insurance policies and regulations.
- Managed a team of medical billers, providing guidance and support for their professional development.
Store Manager
STARBUCKS COFFEE COMPANY
Fresno , CA
2024.01 - 2024.07
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Hiring, training and mentoring new staff members.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
Education
Associate of Arts -
Fresno Pacific University
Fresno, CA2007-05
High School Diploma -
Sunnyside High School
Fresno, CA2005-06
Skills
- Team leadership and supervision
- Staff Training and Development
- Problem-Solving
- Multitasking and Organization
- Training and mentoring
- Team Leadership
Accomplishments
- Manager of the quarter 2018
References
References available upon request.
Timeline
Store Manager
STARBUCKS COFFEE COMPANY
2024.01 - 2024.07
Medical Biller
Pikes Peak Medical Billing
2021.03 - Current
Associate of Arts -
Fresno Pacific University
High School Diploma -
Sunnyside High School
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