Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Yarely Espinoza

Pasco,WA

Summary

Accomplished Medical Biller at Health First Urgent Care, adept in insurance claims processing and customer service, significantly reduced claim denials through meticulous review. Skilled in Microsoft Office and Docusign, enhanced patient satisfaction and streamlined administrative procedures. Demonstrated leadership in training and youth mentoring, contributing to organizational growth and positive client outcomes.

Overview

6
6
years of professional experience

Work History

Medical Biller

Health First Urgent Care
07.2023 - 06.2024
  • Verified insurance of patients to determine eligibility.
  • Communicated with insurance providers to resolve denied claims and resubmitted.
  • Managed appeals process for denied claims, resulting in successful reimbursements from insurance companies.
  • Filed and updated patient information and medical records.
  • Ensured timely payments from insurance providers through submission of accurate and complete claims.
  • Collected payments and applied to patient accounts.
  • Posted payments and collections on regular basis.
  • Reduced claim denials by meticulously reviewing patient insurance information and coding practices.

Patient Financial Specialist

Yakima Valley Memorial Hospital
08.2022 - 01.2023
  • Supported team members by offering assistance with complex cases, leading to improved resolution times and increased customer satisfaction.
  • Maintained up-to-date knowledge of industry regulations, ensuring compliance in all financial transactions and communications with patients.
  • Handled patient inquiries promptly and professionally, resulting in high levels of satisfaction among those seeking assistance with financial matters.
  • Assisted patients with payment plans, ensuring timely payments and reducing outstanding balances.
  • Trained new hires on company policies, software usage, and effective communication strategies to ensure consistent quality service across the team.
  • Advised patients on available financial assistance programs, helping them navigate application process to secure support with medical expenses.

Human Resources Assistant

Senior Life Resources
07.2021 - 07.2022
  • Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
  • Filed paperwork, sorted, and delivered mail and maintained office organization.
  • Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
  • Answered and redirected incoming phone calls for office.
  • Supported talent acquisition efforts by screening resumes, scheduling interviews, and performing reference checks for prospective candidates.
  • Organized new employee orientation schedules for new hires.
  • Supported HR Manager in strategic planning sessions focused on organizational development and growth.
  • Enhanced onboarding experience for new hires by creating comprehensive orientation materials and training programs.
  • Processed employee termination paperwork at direction of supervisory staff.
  • Administered compensation, benefits, and performance management systems at direction of supervisor.
  • Developed strong relationships with employees through consistent communication and support, leading to increased retention rates.

Youth Development Professional

Boys and Girls Club of Benton and Franklin County
09.2018 - 07.2022
  • Provided support and guidance to youth, helping them overcome personal challenges and achieve their goals.
  • Promoted positive behavior among youth by modeling healthy relationships, conflict resolution, and decision-making skills.
  • Engaged and interacted with youth members, teaching sustainable habits, and coping mechanisms.
  • Assisted with educational needs through tutoring and homework assistance.
  • Supervised youth and maintained security for each child under care.
  • Enhanced youth development by implementing engaging and interactive programs tailored to individual needs.
  • Developed strong rapport with families, ensuring their involvement in supporting the growth of their children within our programs.
  • Monitored youth behavior and offered guidance and support for positive change.

Education

High School Diploma -

New Horizons High School
Pasco, WA
06.2009

Skills

  • Insurance Claims
  • Electronic Claims
  • Insurance Verification
  • Patient Billing
  • Accounts Receivable
  • Insurance claims processing
  • Medicaid and Medicare Knowledge
  • Payment posting
  • Claims review
  • Office Administration
  • Maintaining files
  • Microsoft Office and Docusign
  • Scheduling
  • Human resources administration
  • Background Checks
  • HR policies
  • Mail handling
  • Employee Data Record Keeping
  • Documentation skills
  • Youth Mentoring
  • Youth supervision

Languages

Spanish
Native or Bilingual

Timeline

Medical Biller

Health First Urgent Care
07.2023 - 06.2024

Patient Financial Specialist

Yakima Valley Memorial Hospital
08.2022 - 01.2023

Human Resources Assistant

Senior Life Resources
07.2021 - 07.2022

Youth Development Professional

Boys and Girls Club of Benton and Franklin County
09.2018 - 07.2022

High School Diploma -

New Horizons High School

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Yarely Espinoza