Dizzy Utoofili
Anchorage,AK
Summary
Focused on providing professional service and support to every office visitor. Positive nature with excellent people skills.
Overview
31
31
years of professional experience
Work History
Private Caregiver
Donaldson Family
Anchorage, AK
04.2023 - Current
- 48 Hour care for elderly woman
- Perform personal care tasks
- Performed simple house cleaning tasks
- Patient care
- Meal preparation
- Provide Companionship
Administrative Assistant
Medical Evaluations of Alaska
Anchorage, AK
04.2023 - 04.2024
- Print and save client letters
- Print and organize client documents in order
- Answer multi-line phone
- Upload client x-ray images onto computer
- File folders in alphabetical and year order
- Greet and assist walk-in clients in a professional manner
- Help clients with questions and issues
- Check and sort mail
- Organize confidential client packet
- Check, answer and prioritize emails
- Directed customer communication to appropriate department personnel.
- Maintaining front desk and reception area in neat and organized fashion.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
Receptionist
Vee Painting
Anchorage, AK
08.2015 - 04.2022
- Answer phones/customer questions
- Key customers information into computer system
- Scan or make copies
- Print out customers invoices
- File customer receipts & invoice
Loan Servicer
Northrim Bank
Anchorage, AK
02.2007 - 06.2015
- Monitored loans to verify adequate and current insurance coverage
- Processed payoffs, releases and curtailments for Consumer loans
- Verified newly-loaded consumer, mortgage and commercial loans against established standards
- Delivered prompt, knowledgeable solutions to address customers' loan service issues
- Audited files regularly to detect and correct paperwork and processing errors
- Demonstrated self-reliance by meeting and exceeding workflow needs.
Check Processor
Wells Fargo
Anchorage, AK
04.2002 - 02.2007
- Checked equipment for defects before and after shift and submitted report indicating equipment condition
- Ten-Key all check amounts into computer system
- Sort all checks through sort machine DP575
- Make sure all checks sent out with correct cash letter
- Label all outgoing boxes correctly
- Thoroughly clean work area of customer information
- Balanced daily cash deposits and vault inventory with zero error rate.
Customer Service Rep
Fritz Company & Logistics
Anchorage, AK
03.2000 - 04.2002
- Pick up department files from other departments
- Make sure all airway bills match each invoice
- Ten-Key all files into computer system
- Key/correct any errors on customer airway bill
- File all folders numerically
- Return all files to appropriate department
Assistant Manager
Subway of Alaska
Anchorage, AK
01.1995 - 03.2000
- Maintain excellent customer service
- Prepare customer orders
- Schedule employees work schedule
- Store Inventory
- Operating cash register
- Balancing safe & cash register
- Keeping a clean restaurant at all times
Education
Diploma - Math and English
Benny Benson Secondary
01.1995
High school diploma or GED -
Skills
- Front Desk
- Reception (5 years)
- Data Entry
- Filing
- Scheduling
- Outlook
- Organizational Skills
- Microsoft Word
- Clerical (10 years)
- Inventory (5 years)
- Microsoft Office
- Phone Etiquette
- English
- Administrative Experience
- 10 key calculator
- Customer service
- Office Administration
- Driving
- Typing
- Certifications and Licenses
- First Aid/CPR
- People Skills
- Customer Service
- Flexible Schedule
- Friendly, Positive Attitude
- Good Work Ethic
Timeline
Private Caregiver
Donaldson Family
04.2023 - Current
Administrative Assistant
Medical Evaluations of Alaska
04.2023 - 04.2024
Receptionist
Vee Painting
08.2015 - 04.2022
Loan Servicer
Northrim Bank
02.2007 - 06.2015
Check Processor
Wells Fargo
04.2002 - 02.2007
Customer Service Rep
Fritz Company & Logistics
03.2000 - 04.2002
Assistant Manager
Subway of Alaska
01.1995 - 03.2000
Diploma - Math and English
Benny Benson Secondary