DJ (Dixon Jessie) Mazon
Juneau,AK
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence. Proven track record of maintaining efficient office operations. Expertise in scheduling and coordinating meetings, managing travel and expense reports, and transcribing minutes.
Overview
6
6
years of professional experience
Work History
Bartender/Server
McGivney's Sports Bar & Grill
07.2023 - Current
- Crafted special drink and cocktail menu items for seasonal offerings.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Lead Server/Bartender
Mi Casa Restaurant
02.2021 - 06.2023
- Taught staff how to deliver outstanding service to every customer without sacrificing profit objectives.
- Cultivated warm relationships with regular customers.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
Accounts Manager
Auke Lake Preschool & Afterschool Programs
10.2021 - 04.2023
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Generated financial and operational reports to assist management with business strategy.
- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
- Educated parents on new policies and procedures services to increase parent engagement with new manuals I created.
- Identified key entry points to enhance market penetration and maximize classrooms.
- Managed payroll operations for team of 32 employees.
Office Manager
Juneau Montessori School
03.2018 - 07.2021
- Evaluated employee records and productivity and submitted evaluation reports.
- Updated reports, managed accounts, and generated reports for company database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Coordinated special projects and managed schedules.
- Managed office operations while scheduling appointments for department managers.
- Created, maintained and updated filing systems for paper and electronic documents.
- Coached new hires on company processes while managing employees to achieve maximum production.
- Controlled finances to lower costs and keep business operating within budget.
Education
Associate of Applied Science - Computerized Accounting
Charter College
Anchorage, Alaska 07.2009
Certificate - Business Office Specialist
Alaska Career College Formerly Career Academy
Anchorage, Alaska07.2008
Skills
- Payment Processing
- Customer service expertise
- Organizational ability
- Handling Difficult Customers
- Inventory
- AP and AR management
- GL entry verification
- Month-end reporting
- Invoicing
- Account Reconciliation
- Bookkeeping
- Staff hiring
- Office Management
Timeline
Bartender/Server
McGivney's Sports Bar & Grill
07.2023 - Current
Accounts Manager
Auke Lake Preschool & Afterschool Programs
10.2021 - 04.2023
Lead Server/Bartender
Mi Casa Restaurant
02.2021 - 06.2023
Office Manager
Juneau Montessori School
03.2018 - 07.2021
Associate of Applied Science - Computerized Accounting
Charter College
Certificate - Business Office Specialist
Alaska Career College Formerly Career Academy