Jackie LaBarge
Watervliet,NY
Summary
Dynamic professional with strong customer service skills, enhancing guest experiences and driving satisfaction. Proven ability to resolve issues effectively and improve team performance.
Reliable and adaptable individual with proven experience in fast-paced environments. Skilled in multitasking, problem resolution, and team development, contributing to improved operational efficiency and positive customer interactions.
Detail-oriented operator with a focus on safety and compliance. Experienced in training team members and implementing process improvements to enhance accuracy and performance.
Overview
15
15
years of professional experience
Work History
Bartender/Server
Bookmakers Holiday Inn
Saratoga Springs, NY
07.2025 - 2026
- Prepared and served a wide range of beverages to guests in a fast-paced environment.
- Maintained cleanliness and organization of the bar area, ensuring compliance with health regulations.
- Assisted in inventory management, tracking supplies and placing orders as needed.
- Built rapport with customers to enhance their experience and encourage repeat visits.
- Maintained cleanliness and organization of bar area to enhance guest experience.
- Provided excellent customer service, fostering repeat business through positive interactions.
- Prepared and served a variety of beverages in fast-paced environment.
Scale House Operator
Norlite
Cohoes, NY
05.2022 - 08.2025
- Operated scale systems for accurate weight measurements of incoming and outgoing materials.
- Maintained compliance with safety regulations during material handling and processing.
- Recorded transaction data in electronic systems for inventory tracking and reporting.
- Assisted in training new employees on scale operation protocols and safety procedures.
- Operated weigh scales and issued tickets when necessary.
- Implemented process improvements to enhance accuracy in weight measurement operations.
- Complied with safety regulations to avoid potential injuries and support company goals.
Office Assistant
Rebublic Services
Albany, NY
02.2024 - 02.2025
- Managed office correspondence, ensuring timely communication and information flow.
- Assisted in organizing meetings and maintaining schedules for team members.
- Supported document preparation, including reports and presentations, using office software tools.
- Coordinated inventory management, tracking supplies to ensure availability for daily operations.
- Provided training support for new hires on office procedures and software applications.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
Bartender/Waitress Supervisor
Rusty Anchor
Watervliet, NY
04.2010 - 10.2016
- Mixed and served beverages based on customer preferences and established recipes.
- Maintained cleanliness and organization of bar area, ensuring compliance with health standards.
- Assisted in inventory management by tracking supplies and placing orders as needed.
- Provided excellent customer service, building rapport with patrons to enhance their experience.
- Trained new bartenders on drink preparation techniques and point-of-sale systems.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Education
High School Diploma -
Troy High School
Troy, NY06.1996
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Patience and tolerance
- Clear and effective communication
- Cleanliness and hygiene
- Customer service expertise
- Payment processing
- Handling difficult customers
- Cash register operation
- Hospitality service expertise
- Professional appearance
- Team training and development
- Sales expertise
- Performance improvement
- Staff management
- Food running
- Classic cocktails
- Active listening
- Data entry
- Problem resolution
- Relationship building
- Call center experience
- Computer proficiency
- Conflict resolution
- Complaint handling
- Microsoft Excel
- Complaint resolution
- Microsoft outlook
- Call center operations
- Scheduling
- Product knowledge
- Paperwork processing
- Appointment scheduling
- Team development
- Administrative support
- Microsoft PowerPoint
- Microsoft Office Suite
- Filing
- Dispute resolution
- Customer education
Timeline
Bartender/Server
Bookmakers Holiday Inn
07.2025 - 2026
Office Assistant
Rebublic Services
02.2024 - 02.2025
Scale House Operator
Norlite
05.2022 - 08.2025
Bartender/Waitress Supervisor
Rusty Anchor
04.2010 - 10.2016
High School Diploma -
Troy High School