Summary
Overview
Work History
Education
Skills
Timeline
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DJ Wright

Reno,NV

Summary

Dynamic professional with a proven track record of delivering exceptional customer experiences at Tesla and Sequoia Equities. A motivated, organized, and dependable driver of results equipped with the skills to help your team meet and exceed expectations.

Overview

10
10
years of professional experience

Work History

Senior Tesla Advisor, Delivery

Tesla
11.2020 - Current
  • Tesla Reno's primary point of contact for pre-delivery customer support for financing, technical support, appointment setting, and customer service.
  • Delivery Day specialist handling purchase paperwork, new vehicle introduction, and post-delivery customer support. Top 3 Customer satisfaction rating in North America in 2023, #1 in region 2024.
  • Collaborate cross functionally with Service, Sales, Logistics, Finance, and several other teams to deliver optimal customer experiences



Leasing Consultant

Sequoia Equities
03.2019 - 11.2020
  • Greeted clients with a smile, showed apartments, and prepared leases.
  • Responded to messages and inquiries from residents and prospective residents and used well-developed skills to promote quick issue resolution.
  • Awarded Sequoia's "Rookie of the Year" for all 52 apartment community portfolio
  • Collected rent and tracked resident payments and information in computer system.
  • Verified prospective resident incomes and other information before accepting lease applications.

Sales Manager

Clearwater Marketing Concepts
10.2014 - 03.2019
  • Oversaw the recruitment, onboarding, and training of door-to-door and retail sales teams varying in size from 8 to 65 people.
  • Managed territory and lead distribution to salespeople, handled payroll, conducted daily meetings to cover KPI's and set new goals.
  • Office earned top 5 in national sales campaign for major telecommunications provider 2015-2019.

Education

Bachelor of Arts - Biology

Whitman College
Walla Walla, WA
06-2014

Skills

  • Cross-functional collaboration
  • Client relationship management
  • Creative problem solving
  • Decision-making

Timeline

Senior Tesla Advisor, Delivery

Tesla
11.2020 - Current

Leasing Consultant

Sequoia Equities
03.2019 - 11.2020

Sales Manager

Clearwater Marketing Concepts
10.2014 - 03.2019

Bachelor of Arts - Biology

Whitman College

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DJ Wright