Djanerlie Placius
Coral Springs,FL
Summary
Proven leader with a track record of enhancing team productivity and customer satisfaction at Charley's Cheese steaks. Excels in staff management and problem-solving, significantly improving operational efficiency. Skilled in training and mentoring, adept at fostering a collaborative environment. Demonstrates exceptional customer service and listening skills, ensuring high-quality outcomes.
Developed leadership and team management skills in fast-paced environment, consistently ensuring efficient operations and team cohesion. Adept at problem-solving, conflict resolution, and performance improvement, with focus on achieving organizational goals. Looking to transition into new field while leveraging transferable skills to contribute effectively.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Supervisor
Charley's Cheesesteaks
03.2022 - Current
- Oversaw daily operations of the store and ensured a smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Dishwasher
BurgerFi
09.2021 - 12.2021
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
Education
Associate of Arts - Health Sciences
Broward College
Fort Lauderdale, FL12-2025
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Inventory control
- get along with others
- problem solving
- listening skills'
Certification
food safety certification
Languages
creole
Limited Working
Timeline
Supervisor
Charley's Cheesesteaks
03.2022 - Current
Dishwasher
BurgerFi
09.2021 - 12.2021
food safety certification
Associate of Arts - Health Sciences
Broward College
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