Djeens Brun
West Palm Beach,FL
Summary
Dynamic general manager with expertise in financial management, team building, and operational performance. Committed to enhancing customer service and delivering exceptional experiences through strategic planning and effective communication. Results-driven with extensive experience in event coordination and staff supervision. Proven ability to lead diverse teams, manage complex projects, and optimize operational efficiency for outstanding customer satisfaction and business outcomes.
Overview
10
10
years of professional experience
Work History
General Manager
Little Caesars
West Palm Beach, Florida
01.2026 - Current
- Directed financial activities to maximize investments and fund operations efficiently.
- Coordinated staff schedules to enhance productivity and coverage across departments.
- Mitigated business risks by engaging with staff to assess operational performance.
- Structured HR consulting services, facilitating effective organizational transitions for clients.
- Developed team-building initiatives to promote a positive workplace atmosphere.
- Reviewed financial data and sales metrics to track goal achievement.
- Oversaw inventory management processes, maintaining optimal stock levels.
- Delivered exceptional client experiences through proactive leadership of staff members.
Front of House Manager
Chic-Fil-A
Wellington, Florida
10.2025 - Current
- Oversaw daily front of house operations to ensure exceptional guest interactions.
- Supervised team members, enhancing service efficiency and customer satisfaction.
- Coordinated cleanliness and organization of dining area for optimal guest experience.
- Implemented safety and sanitation procedures in compliance with health regulations.
- Addressed customer inquiries and resolved concerns to maintain high satisfaction levels.
- Conducted daily opening and closing duties, including register setup and cash counting.
- Trained new staff on effective customer service techniques to improve service quality.
- Monitored dining room cleanliness consistently to ensure a welcoming atmosphere.
Event Director
Quail Ridge Country Club
Boynton Beach, Florida
06.2023 - 03.2025
- Planned and executed large-scale events at prestigious country club, ensuring exceptional guest experiences.
- Coordinated with vendors to secure services and supplies within budget constraints.
- Managed event budgets to achieve cost-effective resource allocation while maintaining quality.
- Developed event themes and layouts to enhance overall guest enjoyment and engagement.
- Supervised support staff during events to maintain seamless operations throughout.
- Communicated with clients to assess event needs and preferences for tailored experiences.
- Organized logistics for catering, audiovisual, and décor arrangements to meet client specifications.
- Evaluated event feedback to refine planning strategies for future improvements.
Director of Banquets
PGA Resort and Spa
Palm Beach Gardens, Florida
11.2020 - 06.2023
- Organized and coordinated all aspects of banquet events, including menu selection, budgeting, and staffing.
- Ensured compliance with health department regulations and company policies throughout all banquet activities.
- Maintained high customer service standards by promptly responding to inquiries and resolving issues.
- Conducted regular inspections of banquet facilities to uphold the highest standards before events.
- Developed strong relationships with vendors to secure competitive pricing on supplies such as linens and glassware.
- Monitored inventory levels and ordered necessary supplies to maintain operational efficiency.
- Collaborated with event planners to align services with client expectations and requirements.
- Coordinated with culinary staff to create customized menu options that met client preferences.
Director of Banquets
Hilton Hotel & Resorts
West Palm Beach, Florida
12.2015 - 04.2020
- Oversaw banquet operations for large-scale events at a luxury resort.
- Coordinated with culinary staff to develop customized menus for clients.
- Managed set-up and breakdown of banquet spaces for various events.
- Trained and supervised banquet staff to uphold service excellence.
- Collaborated with event planners to fulfill client expectations and requirements.
- Monitored inventory levels and ordered supplies as necessary.
- Conducted pre-event meetings with catering staff to clarify details and expectations.
- Completed post-event evaluations to assess staff performance during functions.
Education
Bachelor of Science - Health Care Management
South University
West Palm Beach, FL12.2018
Skills
- Financial management
- Inventory control and management
- Event coordination
- Human resources leadership
- Customer relationship management
- Staff supervision and coordination
- Operational performance oversight
- Team building and development
- Effective communication skills
- Problem solving strategies
- Customer service excellence
- Organizational development initiatives
- Purchasing and planning strategies
- Public relations management
- Loss prevention techniques
- Employee development programs
- Service quality improvement strategies
- Operations oversight
Awards
Manager of the Year, 2016
Timeline
General Manager
Little Caesars
01.2026 - Current
Front of House Manager
Chic-Fil-A
10.2025 - Current
Event Director
Quail Ridge Country Club
06.2023 - 03.2025
Director of Banquets
PGA Resort and Spa
11.2020 - 06.2023
Director of Banquets
Hilton Hotel & Resorts
12.2015 - 04.2020
Bachelor of Science - Health Care Management
South University