Djellza Zeneli

• Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
• Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.

• Kept work areas clean, organized, and safe to promote efficiency and team safety.
• Learned all required tasks quickly to maximize performance.
• Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
• Contributed to team success by completing jobs quickly and accurately.
• Operated register to process payments and collect cash payment for order totals.
• Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.

• Handled cash transactions accurately and efficiently, ensuring customer satisfaction.

• Demonstrated strong communication skills while providing exceptional customer service.

• Proficient in operating POS systems and balancing the cash register at the end of the shift.