DJemarley Occelin
Kansas City,MO
Summary
Accomplished Case Manager with a proven track record at Cornerstone Of Care, adept in leveraging problem-solving and relationship-building skills to enhance client outcomes. Expert in case documentation and management, consistently achieving regulatory compliance and client satisfaction. Demonstrates a commitment to improving community resources utilization, evidenced by a significant increase in successful case resolutions. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Case Manager
Cornerstone Of Care
02.2024 - Current
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Enhanced communication between clients and providers through consistent follow-ups and progress updates.
Front Desk Specialist
Planet Fitness
05.2022 - Current
- Handled sensitive guest complaints with discretion and professionalism, working towards a speedy resolution that maintained positive relationships with valued clientele.
- Processed payments accurately while adhering to data security protocols, safeguarding sensitive customer information from unauthorized access or misuse.
- Provided valuable feedback on guest preferences or trends observed during daily interactions, helping inform future marketing or service improvement initiatives.
- Coordinated with housekeeping staff to ensure timely room availability for guests, resulting in higher occupancy rates.
- Kept a well-maintained front desk area, creating an inviting atmosphere for guests upon arrival and throughout their stay.
Social Worker Case Manager
Rediscover
09.2023 - 03.2024
- Collaborated with multidisciplinary teams to develop coordinated care plans that addressed clients'' complex needs holistically.
- Improved client outcomes by developing comprehensive case plans and coordinating services with community partners.
- Developed strong relationships with community organizations in order to better serve clients'' needs within their local area.
- Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
- Managed high-risk cases to ensure safety and well-being of children through timely assessments and appropriate interventions.
Education
Bachelor of Social Work -
Missouri Western State University
Saint Joseph, MO05.2023
High School Diploma -
William Chrisman High School
Independence, MO05.2013
Skills
- Problem-Solving
- Case Management
- Case Documentation
- Organization and Multitasking
- Relationship Building
- Decision-Making
- Positive Attitude
- Community Resources
- Treatment Planning
Languages
French
English
Spanish
Elementary
Timeline
Case Manager
Cornerstone Of Care
02.2024 - Current
Social Worker Case Manager
Rediscover
09.2023 - 03.2024
Front Desk Specialist
Planet Fitness
05.2022 - Current
Bachelor of Social Work -
Missouri Western State University
High School Diploma -
William Chrisman High School