Summary
Overview
Work History
Education
Skills
Languages
Timeline
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DJENAB BARRY

Brooklyn,NY

Summary

Customer-focused professional willing to go extra mile to meet customer needs, increase satisfaction and promote loyalty. Expertly handles diverse concerns with solution-focused mindset and attention to detail. Excels in research, documentation and problem-solving. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.

Overview

1
1
year of professional experience

Work History

Passenger Service Agent

Swissport USA
Brooklyn, NY
03.2024 - Current
  • Greeted passengers and assisted with their inquiries.
  • Provided assistance to passengers with limited mobility.
  • Checked in passengers, assigned seats, and issued boarding passes.
  • Assisted customers with reservations, cancellations, and rebooking flights as needed.
  • Processed ticket refunds for cancelled or delayed flights.
  • Coordinated ground transportation services for arriving and departing passengers.
  • Ensured all safety protocols were followed during the check-in process.
  • Provided customer service to travelers, including ticketing and seating assistance.

Pharmacy intern

Ride aid
New York
  • Practice analyzing and filling patients' prescriptions
  • Measure the correct amount of medication and collect payment from customers
  • Mix medication compounds under the supervision of pharmacists

Cashier

Popeye's
New York
  • Managing transactions with customers using cash registers
  • Scanning goods and ensuring pricing is accurate
  • Collecting payments whether in cash or credit

Summer camp counselor

Syep
New York
  • Ensure camper safety and monitor their activities
  • Record daily attendance
  • Assist in planning and overseeing camper activities
  • Guide and teach a range of outdoor activities (hiking, swimming, boating, etc.)
  • Set up and ensure recreation equipment is secure and stored properly

Education

High School Diploma -

Unity Charter High School
New York City
06-2023

major - Biology

City College of New York of The City University of New York, The
New York, NY

Skills

  • Microsoft
  • Client relation
  • Cashier
  • FDA drug safety guidelines
  • Communication
  • Customer service
  • Check-in procedures
  • Ticketing
  • Passenger Assistance
  • Boarding support
  • Boarding gate procedures
  • Strong Organization
  • Public Announcements

Languages

English
Full Professional
French
Professional

Timeline

Passenger Service Agent

Swissport USA
03.2024 - Current

Pharmacy intern

Ride aid

Cashier

Popeye's

Summer camp counselor

Syep

High School Diploma -

Unity Charter High School

major - Biology

City College of New York of The City University of New York, The

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