Djenabou Barry
Austin,TX
Summary
I have been working in different positions in different country as a (customer service
representative, and quality control)
I believe in establishing friendly, professional demeanor is the key to having a great
customer relationship. l am a hard-working and driven individual who isn't afraid to face a
challenge. I'm passionate about my work and I know how to get the job done. I would
describe myself as an open and honest person who doesn't believe in misleading other
people and tries to be fair in everything I do.
I am a dedicated, organized and methodical person am an excellent team worker and i am
willing to learn and develop.
Overview
6
6
years of professional experience
Work History
Dispatch Coordinator
Muna Global LLC
02.2024 - Current
- Analyzed data from various sources to identify areas for improvement in dispatch operations and make informed recommendations for changes.
- Controlled costs with optimized route plan to maximize daily appointments and minimize time or field waste.
- Maintained accurate records of dispatched orders, ensuring efficient billing processes and client satisfaction.
- Ensured compliance with federal transportation regulations through diligent record keeping and adherence to safety standards.
Sales Associate
Nonye Hair Braiding
10.2023 - Current
- Checkout customer
- Schedule client for appointment
- Answer customer questions and assist with requests.
- Resolve customer complaints and issues in a timely and professional manner.
Sales Associate
L’équipeur Trading
10.2021 - 11.2022
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
Customer Service Representative
Orange Guinée
07.2020 - 10.2021
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
Sales Associate
Star Perfumerie
04.2019 - 06.2020
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
Education
Bachelor Of Administrative Studies -
Mercure International University
Guinea07.2022
Saint George
Guinea07.2019
Skills
- Transportation knowledge
- Teamwork and Collaboration
- Problem-solving skills
- Time Management
- Verbal/written communication
- POS System Operation
Languages
French
Full Professional
English
Professional Working
Timeline
Dispatch Coordinator
Muna Global LLC
02.2024 - Current
Sales Associate
Nonye Hair Braiding
10.2023 - Current
Sales Associate
L’équipeur Trading
10.2021 - 11.2022
Customer Service Representative
Orange Guinée
07.2020 - 10.2021
Sales Associate
Star Perfumerie
04.2019 - 06.2020
Bachelor Of Administrative Studies -
Mercure International University
Saint George
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