Motivated Social Services Case Manager displaying high level of flexibility, adaptability and organizational skills. Superior leadership skills and demonstrated track record of success working with diverse client populations in one-on-one and group settings. Compassionate Social Services Coordinator with background in managing casework, developing community outreach programs, and providing client support. Strengths include effective communication, problem-solving skills, and ability to work well under pressure. Significant impact made in previous roles through improved program effectiveness and enhanced client satisfaction.
Hi, I’m
DJUANA DOBSON
Coordinator
Atlantic City,NJ
Summary
Overview
25
years of professional experience
1
Certification
Work History
Better Tomorrows
Social Services Coordinator
06.2023 - Current
Job overview
- Facilitate/implement programs and activities for children, adults, and older adults utilizing community resources and agencies
- Facilitate educational programs for children, adults, and older adults related to, but not limited to; health & wellness, community-wide awareness on developing safe communities, healthy lifestyles, job readiness, nutrition, academic support, financial literacy, and social and community engagement
- Create service goals and plans with clients and support clients to achieve goals while monitoring progress
- Engage and recruit volunteers, and community partners
- Publish Monthly newsletters and calendars
- Proficient in Google Applications, MS Outlook, Word, and PowerPoint
- Advanced Level written and verbal communication skills
- Advanced level project planning skills and knowledge.
SOUTHERN NEW JERSEY PERINATAL COOPERATIVE
Service Coordinator
09.1999 - 05.2021
Job overview
- As Service Coordinator I worked as a member of an interdisciplinary team that used a multi-prong approach to improve maternal and infant health issues and reduce racial disparities in birth outcomes
- The initiative provided outreach, education, and case management services to families in Atlantic and Cape Counties in Southern Jersey
- I have extensive experience working with and networking with community partners throughout the Atlantic and Cape May regions
- Case management
- Outreach via diverse correspondence methods
- Referrals to local agencies, health education, parenting education
- Management of the "SPECT" system, a single point of entry computer system that facilitated and simplified the process of clients accessing care and local resources
- Client advocation
- Life domain assessments
- Care plan coordination in accordance with program guidelines
- Submission of completed required documentation, monthly/quarterly reports.
Education
UNIVERSITY OF PHOENIX
ASSOCIATES OF ARTS from Human Services Management
05.2015
University Overview
ATLANTIC COUNTY VOCATIONAL TECHNICAL SCHOOL
Medical
06.1995
University Overview
Skills
- Educational Support
- Time management abilities
- Client Needs Assessments
- Public Speaking
- Problem-solving aptitude
- Decision-Making
- Written and verbal communication
- Self Motivation
- Reliability
Certification
- Certified Parent Educator, Active Parenting, 02/01/07, Present
- Holistic And Integrative Health Certification, 04/01/23, Present, Concepts in utilizing complementary and integrative health approaches to better serve diverse populations.
Assessments
Assessments
- Supervisory skills: Motivating & assessing employees, Proficient, 07/01/23, Motivating others to achieve objectives and identifying improvements or corrective actions
- Attention to detail, Proficient, 02/01/24, Identifying differences in materials, following instructions, and detecting details among distracting information
- Customer focus & orientation, Proficient, 12/01/23, Responding to customer situations with sensitivity
- Case management & social work, Proficient, 11/01/23, Determining client needs, providing support resources, and collaborating with clients and multidisciplinary teams
- Medical receptionist skills, Proficient, 03/01/23, Managing physician schedules and maintaining accurate patient records
References
References
References available upon request.Availability
See my work availability
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Timeline
Social Services Coordinator
Better Tomorrows
06.2023 - Current
Service Coordinator
SOUTHERN NEW JERSEY PERINATAL COOPERATIVE
09.1999 - 05.2021
- Certified Parent Educator, Active Parenting, 02/01/07, Present
- Holistic And Integrative Health Certification, 04/01/23, Present, Concepts in utilizing complementary and integrative health approaches to better serve diverse populations.
UNIVERSITY OF PHOENIX
ASSOCIATES OF ARTS from Human Services Management
ATLANTIC COUNTY VOCATIONAL TECHNICAL SCHOOL
Medical
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