Summary
Work History
Education
Skills
Languages
Timeline
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Djuana Rayford

Dallas,TX

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Results-driven warehouse and operations professional with proven experience in data entry, order fulfillment, employee training, and team leadership. Demonstrated ability to manage warehouse systems, track and resolve order issues, and lead teams to consistently meet daily productivity and accuracy goals. Known for efficiency, accountability, and strong attention to detail.

Work History

Warehouse Team Lead

Neiman Marcus Direct
Irving, Texas
  • Directed daily warehouse operations by assigning tasks and establishing performance targets
  • Supervised order pulling to ensure accuracy, timeliness, and compliance with procedures
  • Utilized warehouse systems to cancel, modify, and verify orders as needed
  • Tracked shipping statuses and resolved order discrepancies efficiently
  • Coached team members to improve productivity and operational consistency
  • Collaborated with management to streamline workflows and reduce errors

Warehouse Associate / Order Puller

Neiman Marcus Direct
Irving, Texas
  • Executed accurate order pulling and packaging to meet shipping deadlines
  • Entered, updated, and verified order data within warehouse systems
  • Monitored shipping information to confirm order completion and delivery accuracy
  • Maintained organized inventory and adhered to safety standards
  • Consistently met or exceeded daily productivity goals

Trainer

Neiman Marcus Direct
Irving, Texas
  • Delivered hands-on training to new hires on warehouse processes, systems, and safety protocols
  • Demonstrated proper order pulling, data entry, and system navigation techniques
  • Evaluated trainee performance and provided targeted coaching to improve accuracy and speed
  • Supported onboarding efforts to ensure smooth transition into operational roles

Data Entry Specialist – Associate Incentives

Neiman Marcus Direct
Irving, Texas
  • Accurately entered and maintained associate incentive data using 10-key and internal systems.
  • Processed high volumes of data with accuracy and attention to detail
  • Managed documents by organizing forms, making photocopies, filing records, preparing correspondence, and creating reports.
  • Conducted quality audits to identify discrepancies and ensure data accuracy and compliance; verify data and records.
  • Analyzed productivity data and resolved errors in a timely manner
  • Assisted in resolving data discrepancies to ensure consistency.
  • Analyzed current data records to provide detailed reports.
  • Maintained strict confidentiality of associate performance and compensation information
  • Increased productivity through effective multitasking, prioritizing diverse workloads according to deadlines.
  • Collaborated with leadership to support incentive tracking and reporting processes

Education

High School Diploma -

DAVID W CARTER HIGHSCHOOL
DALLAS, TX 75232

No Degree - ACCOUNTING

CEDAR VALLEY COMMUNITY
3030 N. DALLAS AVE LANCASTER, TX 75134

Skills

  • Strong Team Leadership - (Goal setting, High-speed 10-Key Data Entry, Team collaboration, Problem-Solving, Employee Training & Development, Mentoring, & Task Delegation & redirecting, Adaptable in fast-paced warehouse environments)
  • Communication- (Customer Service with friendly-positive attitude, Workflow Coordination, Strong Analytic, Strong Active listening & Speaking skills, Written abilities & Team Development & Building, Motivation,)
  • Production Reporting & Metrics- (Quality Control & auditing, System accuracy, Warehouse management system, Shipping tracking & Order processing, cancellation & resolution, efficient verification &
    order cancellation & processing) Efficient processing, verification & analyzation of work production, Order Fulfillment)
  • Time Management- Workflow Coordination, Priority Management, Performance Monitoring, High-speed 10-Key Data Entry, Detail-oriented with a focus on accuracy, Order Fulfillment & Pulling)

Languages

English
Professional Working

Timeline

Warehouse Team Lead

Neiman Marcus Direct

Warehouse Associate / Order Puller

Neiman Marcus Direct

Trainer

Neiman Marcus Direct

Data Entry Specialist – Associate Incentives

Neiman Marcus Direct

High School Diploma -

DAVID W CARTER HIGHSCHOOL

No Degree - ACCOUNTING

CEDAR VALLEY COMMUNITY

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Djuana Rayford