Years of people leader experience
DaRon Lawrence
Arlington,TX
Summary
Dynamic professional with a proven track record in organizational management and natural leadership, recognized for driving innovative solutions through effective teamwork. Possesses strong emotional intelligence and prioritization skills, ensuring compliance and regulatory standards are consistently met. Committed to contributing to company success while advancing professional development goals.
Overview
15
15
10
10
Years of leading and managing international teams
Work History
Senior Manager - Customer Care Group
RB Global
Fort Worth, TX
10.2015 - Current
- Directed operations of international staff spanning U.S., Canada, and Mexico composed of 70+ team members.
- Enhanced center productivity and quality through strategic implementation of measures.
- Assisted in establishing a new business unit from the ground up.
- Provided opportunities for team members through external training programs.
- Enhanced communication across departments, boosting customer experience through efficient standard operating procedures.
Core Team Coach & Lead - EBV/ERG Committee
RB Global
Fort Worth, TX
10.2020 - Current
- Heightened the awareness and diversity skills of Ritchie Brothers workforce.
- Communicated critical challenges to executive sponsors to ensure timely resolution.
- Shared best practices to enhance team performance.
- Directed formulation of yearly strategy.
Project Coordinator/Manager
Tap Consultants
Dallas, TX
09.2012 - 10.2015
- Managed multiple projects simultaneously, adhered to project charters, and drove productivity to meet deadlines
- Ensured proper resource management including budget, risks, and project scope
- Facilitated status meetings across multiple channels
- Developed project documentation, action plans, meeting notes, and lessons learned to build on future opportunities
Account Manager II
GM Financial
Dallas, TX
03.2011 - 03.2012
- Reviewed deal packages from Finance Managers in support of meeting and exceeding company goals
- Confirmed/Denied acceptability of deals and ensured compliance met
- Supported multiple departments through documentation review
- Utilized programs including Accurint, Fast Data, and Microsoft Suites on the daily to communicate with Credit Analyst
Education
MBA - Globalization;Leadership & Management
Texas A&M International
Laredo, TX01.2021
B.A. - Mass Communication
University of Southern Mississippi
Hattiesburg, MS01.2005
Skills
- Natural Leadership
- Effective Organizational Management
- Interpersonal Insight
- Innovative Solutions Development
- Effective Prioritization
- Regulation Adherence
Websites
Volunteer Experience
RB Global, Fort Worth, TX, Core Team Coach & Lead - EBV/ERG Committee, 10/01/20, Present, Increased awareness and skills of all Ritchie Brothers employees to be inclusive and live these values, Escalated issues/challenges to executive sponsors and HR team, Shared best practices and provided feedback as needed, Lead development of annual plan
Timeline
Core Team Coach & Lead - EBV/ERG Committee
RB Global
10.2020 - Current
Senior Manager - Customer Care Group
RB Global
10.2015 - Current
Project Coordinator/Manager
Tap Consultants
09.2012 - 10.2015
Account Manager II
GM Financial
03.2011 - 03.2012
MBA - Globalization;Leadership & Management
Texas A&M International
B.A. - Mass Communication
University of Southern Mississippi
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