DLeah Rhodes
Kansas City,MO
Summary
Detail-oriented Pharmacy Technician with expertise in medication dispensing, insurance billing, and customer service. Proven ability to enhance patient outcomes through effective collaboration and adherence to HIPAA regulations.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Pharmacy Technician
CVS Pharmacy
Kansas City, MO
10.2024 - Current
- Processed prescription orders accurately and efficiently to ensure timely patient care.
- Assisted pharmacists in medication management and patient consultations, enhancing service quality.
- Collaborated with healthcare providers to resolve medication-related inquiries and improve patient outcomes.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
Cashier
QuikTrip
Kansas City, MO
09.2023 - 09.2025
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Collaborated with team members to ensure a clean and organized store environment.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Education
High School Diploma -
Southeast High School
Kansas City, MO08.2024
Skills
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Workflow optimization
- Medication dispensing
- Insurance billing
- Answering customer questions
Certification
- Licensed Pharmacy Technician - 1 Year
- CNA Training - 3 Months
Timeline
Pharmacy Technician
CVS Pharmacy
10.2024 - Current
Cashier
QuikTrip
09.2023 - 09.2025
High School Diploma -
Southeast High School
Certified Pharmacy Technician
I have been a Certified Pharmacy Tech for a year now. It's truly an amazing experience, helping people with their medications as well as answering any questions they have. Helping the pharmacist ensure a steady shift by Keeping up with due prescriptions and restocking.