Donna Misiaszek
Mustang,OK
Summary
Detail-oriented Payroll Coordinator with extensive experience in payroll processing, data entry, and client relations. Proven problem-solving skills and commitment to customer service ensure seamless transitions and client satisfaction.
Overview
42
42
years of professional experience
Work History
Senior Payroll Representative
Paychex Inc
Oklahoma City, OK
12.1987 - 05.2026
- Responsible for analyzing a potential client's needs to ensure the client's requirements and expectations are met.
- Responsible for reviewing and balancing the client's data and accurately setting them upon our Flex online app.
- Act as liaison between Paychex and client while preparing their transition to the service center.
- Maintained a base of clients of all sizes and complexities, including the VIP clients requiring special recognition.
- Researched assorted complex client/system problems, resolving them accurately and timely.
- Acted as a Customer Service Supervisor's back up in the absence
- Coordinated the quarter-end process.
- Acted as the mentor to new Payroll Specialists.
- Worked on our Customer Service line, help answer questions and help to register for our payroll online app.
Office Manager
Persian Rug & Carpet Cleaning
Dallas, TX
06.1984 - 11.1987
- Oversaw daily office operations, ensuring efficient workflow and resource allocation.
- Managed scheduling pickups and delivery of merchandise.
- Responsible to collection of accounts receivable, payroll and general bookkeeping.
Education
Associate of Science - Computer Operation Management
OSU Technical Institute
Oklahoma City, OK05-1984
Skills
- Payroll processing
- Data entry
- Ten-key
Timeline
Senior Payroll Representative
Paychex Inc
12.1987 - 05.2026
Office Manager
Persian Rug & Carpet Cleaning
06.1984 - 11.1987
Associate of Science - Computer Operation Management
OSU Technical Institute