Hardworking and passionate job seeker with strong organizational skills eager to secure level SalesPerson or Loan Originator position. Ready to help team achieve company goals and problem-solving skills.
Overview
21
21
years of professional experience
Work History
Used Car Dealer
LG AUTO SALES AND REPAIRS, INC
06.2015 - Current
Managed used vehicle wholesales and retails and auction acquisitions and monitored and adjusted inventory to optimize customer options.
Forecasted goals and objectives for sales, gross and key expenses on monthly and annual basis.
Coached sales team to drive traffic through phone and online appointments and referrals to meet or exceed sales targets.
Conducted daily and weekly sales meetings to develop viable sales forecasts and associated sales strategies.
Listened to customer needs and desires to identify and recommend optimal products.
Engaged in friendly conversation with customer to better uncover individual needs.
Mortgage Loan Officer
Ross Mortgage Corporation
01.2003 - 10.2014
Worked with underwriters to fix application problems and resolve issues.
Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
Communicated with clients, processing teams and other third parties to achieve prompt loan closings.
Analyzed loan applications and credit reports to determine loan eligibility and risk level.
Explained different types of loans pertaining to client situations.
Checked loan documents for accuracy prior to closing.
Developed and maintained relationships with customers, lenders and other third parties.
Education
Journalism And International Literature University
Kazakhstan
Dallas Theological Seminary
Moscow
Skills
Customer Loyalty
Customer Service Process Improvement
Bank Deposits
Inventory Control Processes
Lender Relationships
Customer Needs Assessments
Consultative Selling Techniques
Market Research
Languages
Russian
Native or Bilingual
Ukrainian
Limited Working
Timeline
Used Car Dealer
LG AUTO SALES AND REPAIRS, INC
06.2015 - Current
Mortgage Loan Officer
Ross Mortgage Corporation
01.2003 - 10.2014
Journalism And International Literature University
Dallas Theological Seminary
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