Dmitry Novikov
Seattle
Summary
Dedicated food service professional well-versed in food and beverage operations and guest services. Experienced in managing large-scale events or intimate gourmet dining and afternoon tea services. Successful at building relationships with customers to increase loyalty and repeat business.
Overview
4
4
years of professional experience
Work History
Catering Server
Neighborhood Grills Catering
07.2025 - Current
- Provided friendly, courteous service to create memorable moments for guests.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
Line Cook
The Collective Seattle
03.2024 - 06.2025
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Kept kitchen clean and organized by performing daily maintenance tasks.
Server and Cook
D.C. Porcelli's Pizzeria And More
05.2023 - 12.2023
- Accurately record customer food and drink orders.
- Deliver meals and beverages to tables.
- Periodically check on customers to ensure satisfaction.
- Present bills and process payments accurately.
- Maintain cleanliness in the dining area.
- Approach customers with a friendly and positive demeanor.
- Prepare and cook ingredients according to recipes and established standards.
- Utilize various cooking methods, including grilling, frying, baking, sautéing, and boiling.
- Inspect and ensure the quality of raw ingredients before cooking.
- Coordinate with servers and other kitchen staff to maintain a consistent pace.
- Train and supervise kitchen assistants or junior cooks when necessary.
Server
The Pancake Man
05.2023 - 11.2023
- Accurately record customer food and drink orders.
- Provide recommendations and answer questions about the menu.
- Transmit orders to the kitchen staff and ensure they are prepared correctly and in a timely manner.
- Deliver meals and beverages to tables.
- Handling Payments.
Server
La Mer Restaurant
05.2022 - 12.2022
- Provide friendly and personalized service to customers.
- Deliver meals and beverages to tables.
- Suggest additional items or promotions to enhance the customer's experience.
- Address customer feedback professionally and positively.
Busser and Barback
Summer Shanty Restaurant
05.2021 - 11.2021
- Ensure the bar is well-stocked with essential supplies such as glassware, napkins, straws, and garnishes.
- Inventory Management.
- Assist bartenders in preparing garnishes and setting up for service.
- Assisting with Closing Procedures.
Skills
- Customer Service
- Communications
- Attention to details
- Conflict Resolution
- Adaptability
- Time Management
- Multitasking
Languages
English
Russian
Spanish
Timeline
Catering Server
Neighborhood Grills Catering
07.2025 - Current
Line Cook
The Collective Seattle
03.2024 - 06.2025
Server and Cook
D.C. Porcelli's Pizzeria And More
05.2023 - 12.2023
Server
The Pancake Man
05.2023 - 11.2023
Server
La Mer Restaurant
05.2022 - 12.2022
Busser and Barback
Summer Shanty Restaurant
05.2021 - 11.2021