D’Naisah Kelly
FORT LAUDERDALE,FL
Summary
Experienced restaurant manager with 4 years of leadership experience at Just Salad. Skilled in team leadership, customer service, employee training, daily operations, and working effectively in fast-paced environments. Dependable, organized, and committed to maintaining high standards while supporting team success.
Overview
2
2
years of professional experience
Work History
Manager
Just Salad
- Lead and support team members in a fast-paced restaurant environment.
- Oversee daily operations to help ensure efficient and high-quality service.
- Train and coach employees on company procedures, customer service, and workplace expectations.
- Provide excellent customer service and resolve customer concerns professionally.
- Help maintain a clean, organized, and welcoming environment.
- Monitor team performance and provide guidance and feedback.
- Assist with opening and closing procedures and daily operational responsibilities.
- Handle multiple responsibilities while maintaining professionalism and attention to detail.
Cashier
Winn Dixie
03.2020 - 09.2021
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer and balanced end-of-shift reports.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Assisted in stocking shelves and ensuring merchandise was properly displayed.
Education
High School Diploma -
Fort Lauderdale High
06.2022
Skills
- Directed team activities and aligned staff efforts to support shared goals
- Trained employees on procedures, expectations, and service standards
- Led customer interactions to maintain satisfaction and retention
- Strengthened workplace collaboration through clear, professional communication
- Handled workplace disputes with fair, effective resolution methods
- Delivered concise updates to support smooth coordination across groups
- Prioritized workload and schedules to keep tasks moving efficiently
Timeline
Cashier
Winn Dixie
03.2020 - 09.2021
Manager
Just Salad
High School Diploma -
Fort Lauderdale High